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They effectively communicate and collaborate on requirements and concepts for network-related activities to the Chief Engineer and key stakeholders and are familiar with ServiceNow or similar ticketing systems and with the ITIL Framework and service delivery concepts.
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Maintain ticketing data in ConnectWise Manage platform. Log all incidents, case updates, and hardware info, into designated ticketing system and expand Automate functionality. Manage the ticketing process from inception to resolution.
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Maintain accurate records of service activities, equipment inventory, and client interactions using ticketing systems or service management tools. Strong technical proficiency in AV technology, including audio/video signal processing, control systems, video conferencing, and network integration.
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ServiceNow experience preferred, or with similar ticketing system. Posses familiarity with ServiceNow ticketing system. We are seeking a Tier 2 Imaging Technician (Network Installation Technician) to join the End User Support Team for a federal customer in the DC Metro area.
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Collaborate with internal Information Technology stakeholders to understand and ensure adherence with National Aquarium approved technology stacks, tools and platforms (I.e., Infrastructure investments, Salesforce, Intacct, Nexonia, Gateway Ticketing, and various Microsoft technologies.
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Integration of cyber security tools and systems with network performance, trouble ticketing, and security subsystems highly desired. Experience with support systems to include enclave Ethernet switches, storage area networks (SAN), and network attached storage (NAS.
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We’re the first to bring a Netflix style subscription to sports ticketing. Integrate with third party APIs that handle ticketing business logic. Season Share is a Sports Ticketing Technology Software Provider.
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Inputs trouble tickets into ticketing system and provide escalation to Corporate IT teams when. Minimum 3 years of solid experience in an IT / Desktop Support role, Required with a Managed Service Provider.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Familiarity with ticketing systems, escalation processes, and best practices. The Process Engineer will be skilled in identifying change management, business management techniques, organizational development, information system development methods and best practices.
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Expert level proficiency in ticketing systems such as Jira, IBM Jazz, etc., MS Office applications (Word, PowerPoint, Excel), project scheduling tools such as Primavera Scheduler, MS Project, etc., Diagramming tools such as MS Visio.
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Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Post secondary education required.
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Previous experience with serial subscription/membership fulfillment and with a cloud-based ticketing system/call center preferred. Must be able to acquire and maintain an excellent working knowledge of all aspects of fulfillment system and ticketing system.
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Experience with ticketing system (Jira, FileMaker) The CDM will create and monitor workflows using Telestream Vantage creating video and audio processes for internal clients. Experience with ticketing system (Jira, FileMaker.
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Experience with asset inventory and reconciliation procedures, ticketing systems, and data bases a plus. Stratum Networks is a rapidly growing information assurance and cybersecurity solutions.
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Tixologi is seeking a highly motivated Sales Development Representative to join our team and make a big impact at the early stages of a blockchain-based ticketing startup. We're building a blockchain-based ticketing software that will allow event producers, teams and venues to take back control of their ticketing, leading to increased revenue on primary sales and ownership of the secondary market.
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ticketing job Company: Under Armour Inc in Baltimore, MD
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