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Energy & Facilities (E&F) operates and manages Harvard's energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center.
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Communication systems dispatch (two way radio, cell net, IVR, etc.) Experience operating relatively complex communications systems related to system distributions, metering, safety, dispatch, etc.
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Ability to obtain computer proficiency, including typing, and knowledge of or ability to learn: Computer Aided Dispatch and Records Management System, Mass Criminal Justice Information System (CJIS) terminal, computerized alarm monitoring systems, computerized access control system, other computer or technical systems that may be added to the Communications Centers.
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Preferred Qualifications:CPR/First Aid /AED certification, along with other licenses and certifications prescribed by the Director of Public Safety/Chief of Police or his/her designee;Campus Public Safety experience and APCO Emergency Medical Dispatcher (EMD) and Public Safety Telecommunicator (PST) or other Public Safety/Law Enforcement dispatch training is desirable.
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The Alarm Dispatcher position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.
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This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem.
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Dispatchers report directly to the dispatch manager and must have open availability working nights weekends holidays etc. Write infraction reports for any officers who are violating the NES code of conduct including but not limited to clocking in late for shifts, calling out of scheduled shifts, not showing activity in a timely manner, not communicating with dispatch to ensure operations are running smoothly, etc.
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Allied Universal Executive Protection and Intelligence Services is looking for multiple Cambridge and Boston based CCTV, Alarm Monitoring and Dispatch specialist positions for a Security Operations Center in Cambridge, MA. This position is a full-time position with 12-hour shifts available to cover the center 24/7 to include holidays.
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Must complete training initiatives and certifications for call receiving and dispatching within six months of hire, including Emergency Telecommunicator Certification (ETC) through the National Academies of Emergency Dispatch (NAED), and CPR Certification.
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Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
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Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage.
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Performs Dispatch and/or Console duties as assigned by the Supervisor/Manager. Dispatch/console duties include, but are not limited to, the following:Coordinates Security activities, acts as liaison to other McLean departments and external agencies, reflects the friendly, courteous, helpful and professional attitude of the department at all times.
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Pick and pack items for dispatch to customers. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.
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Processing calls for the Main Listed Number, Paging, Dispatch, and Answering Service. FREE offsite parking or Monthly MBTA subsidy. We provide comprehensive call center services for a wide variety of businesses – from main number answering and state-of-the-art virtual office solutions to a medical office answering services.
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The Encore Boston Harbor Fire Command Center & Maintenance Dispatch will be responsible for oversee a team of dispatchers responsible for receiving, and relaying information, instructions and work orders to facilities team leaders under standard and emergency conditions.
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dispatch job in Everett, MA
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