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Cisco IP audio and video enpoints, Unified Call Manager (CUCM), Expressway Meeting Server (CMS), Meeting Management (CMM), Telepresence Management Suite (TMS), Prime, and Identify Services Engine.
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Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist. Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist. Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist.
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Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
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Proactively collaborate with contact center management to identify issues that impact staffing levels (e.g., call drivers, business continuity events, off-line activities, AHT trends. Call center operations experience, with a minimum of 4 years hands on experience with call center technology platforms (Avaya, CMS, Nice/IEX, CXONE.
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With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. They are looking for a skilled and passionate Customer Service Manager to join their dynamic team.
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Interact with Telecom Carriers at various levels, handle incident resolution and change requests between CUCM and Genesys Call Center integrated via Cisco CUBEs∯*∯ Create documents and processes, as required.
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Under the supervision of the Medical Call Center Manager, the Medical Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing to meet operational needs, providing feedback, carrying out organizational and departmental policies and procedures, and recruiting/retaining/training staff.
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The Encore Boston Harbor Assistant Manager - Call Center will be responsible for assisting with management of Room Reservations and PBX (phone line management) at the Integrated Call Center.
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Prior direct response, call center and/or direct-to-consumer marketing experience preferred. Beyond Finance is looking for a Senior Manager on our Growth Marketing team. This person will span across digital and offline marketing channels leading cross-functional efforts and executing on strategic marketing initiatives.
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Note: For call center roles specifically , it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router.
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Accomplish specific projects independently by using sound judgment, taking overall direction from the Manager of Data Center and Infrastructure Operations and the Senior Operations Analyst.
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Job Title: Construction ManagerLocation: Dorchester, MThe Scope of work described below will take place out of the Mass. Ave. Area Work Center with field work locations in the Greater Boston Area. Many of the QA/QC inspections will require the Contractor to enter an energized environment and/or manhole, vault confined spaces.
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While aspects of this role are similar to other roles you may have searched for (Entry Level Customer Service, Call Center Representative or Customer Service Representative), this role offers a comprehensive, supported and guided experience towards building a career at Fidelity.
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The Bostonian Rehabilitation and Nursing Center is currently seeking a Full Time Nurse Unit Manager on our Sub-Acute Care Unit. We are offering Flexible Shifts! The Bostonian truly appreciates our employees and welcomes our new Nurse Unit Manager as a new addition to our extended family.
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Participate in the on-call rotation of the Data Center during unattended hours. Monitor, implement, and support data center and network/telecom closets infrastructure, including racks, cabling, Client units, RPDU (rack PDU), and environmental controls through DCIM (data center infrastructure management) tools such as Schneider Electric Struxureware and Johnson Controls Metasys.
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call center manager jobs in Everett, MA
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