Upvote
Downvote
Medical Call Center Supervisor
Share Job
- Suggest Revision
Full-time
- Under the supervision of the Medical Call Center Manager, the Medical Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing to meet operational needs, providing feedback, carrying out organizational and departmental policies and procedures, and recruiting/retaining/training staff.
- The Medical Call Center Supervisor demonstrates and holds the MCC team accountable for excellent customer service in order to create an exceptional first impression of services to the patients, families, and all other parties that interact with the Medical Call Center.
- The Medical Call Center Supervisor is an active member of the MCC Team and will take calls with the MCC Team when not completing supervisory duties.
- Under the direction of MCC Manager communicate metrics with MCC Team on a regular basis
- Assist MCC Manager with Training, Recruitment and Supervision of MCC Team
Active Job
Updated TodaySimilar Job
Relevance
Active