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This role also includes customer RMA/FA support: coordinating the process to receive customer failures; drive verification, root cause analysis and reporting using the 8D process.
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You will be responsible for ensuring customer success in all aspects of build, maintenance and support, bringing your experience to the team and helping ensure a delightful customer journey with the LINQ platform.
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Prior experience using and/or administering JIRA Service Management or similar ITSM toolsHDI Support Center Manager certification and HDI Desktop Support Manager certificationStrong understanding of the following software packages: Logic Studio, ProTools, Digital Performer, Komplete, Waves, Reason, VSL, GarageBand, Sibelius, Finale, Notion, Conducting, iMovie, iTunes, etc.
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In addition, the Assistant Executive Director also oversees the customer service interactions of the Unit staff and serves as the Unit liaison to DOL's Welcome Center. The Assistant Executive Director assists the Executive Director in the supervision and management of administrative staff members who support the Unit's licensing activities by directly overseeing day-to-day operations of the Unit staff.
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The Field HEOR Sr. Director or Director (FHD) position will lead clinical, health economics and outcomes research communications with population health decision-makers to ensure effective delivery of value stories and support for BeiGene products.
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The ASCO Power Territory Sales Engineer is a commercial resource in support of the respective wholesale channel footprint. An in depth understanding of commercial strategy creation, customer buying habits and how to change them is required around the ASCO Power business with the distributors.
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The Program Manager, Stabilization & Community Support Program for Homeless Individuals (CSP-HI) will lead the creation and implementation of internal policies required by MassHealth. To support these strategies, the agency seeks a dynamic and driven Program Manager, Stabilization & Community Support Program for Homeless Individuals (CSP-HI.
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Act as a key collaborative partner to the internal Attensi Platform, Support & Enablement teams to drive technical evolution and customer success. Assist the Platform, Enablement & Support teams in preparing and delivering customer presentations, insight reports or crisis meetings.
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Mabl is looking for an experienced Customer Success Manager to help us efficiently support & grow our enterprise customers. That’s why customer-centric brands like Charles Schwab, jetBlue, Dollar Shave Club, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand.
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Therefore, we support our patients beyond the hospital, clinic, or medical office. BHS supports 24-hour emergency care at its two inpatient acute care facilities, Berkshire Medical Center (BMC) in Pittsfield and Fairview Hospital in Great Barrington, as well as the Satellite Emergency Facility on the BMC campus in North Adams.
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Reporting to the Assistant Director of the African Studies Center (ASC), with accountabilities to the Director of the Center and the Executive Director of the School, the Program Coordinator assists with all administrative and program matters.
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Executive-Level Searches: Support recruitment, selection, and onboarding of senior leaders. Governance Support: Aid board in fulfilling governance responsibilities, compliance, and policy development.
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The role itself encompasses managing Tech Deck, fault calls, service requests and planned changes, VOIP telephony support, High level AV support, VIP Support, Smart-Hands support and manning the Tech Bar. Experience of supporting as many of the following as possible: Windows 7 & 10, MS Office 2010/2013/2016/365, Skype for Business, VOIP, PC/Laptop builds, OS configuration, AD administration, hardware repair.
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Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores.
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We are looking for a senior compliance professional to advance and lead the way Zelis Payments approaches KYC and customer due diligence while bridging onboarding processes with customer risk rating.
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customer support jobs Title: admin support Company: Adt in Boston, MA
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