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In collaboration with operational and clinical leadership, assumes a responsible role in operational improvement and problem solving in PACE center operations, including clinical care, access, utilization management, staffing, patient scheduling and financial issues.
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This leader is also responsible for all Major Incident Management in the Command Center to deliver rapid restoration of services and driving root cause analysis and proper problem management governance.
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Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality and/or pool and spa.
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Leads the build out of the end-to-end service views with the Observability team leveraging the various monitoring tools and drives the integration with ITOM, Event Management, Service Mappings, CMDB.
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Qualifications·High school diploma preferred or equivalent experience·Sufficient physical strength and stamina ·On-the-job training·Ability to communicate verbally and make self understood·Ability to problem-solve ·Ability to get along with others and confront issues appropriately.
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The Administrator works with a Trust Advisor on the relationship management and administration of clients’ accounts, which involves independent thinking, problem solving, communicating with clients, processing requests, and providing information to investment advisors, tax accountants, and trustees.
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Directly responsible for communicating with Service Manager, Dispatcher(s),Billing Coordinator, Accounts Payable and other Company operating personnel to resolve Company and or customer requests for information or problem resolution.
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Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing ‘fee for service’ support and problem resolution. Dealership management experience is a plus (sales manager, internet sales manager, business development manager, F&I manager, marketing manager, marketing director, parts manager, service manager, fixed operations manager.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated 6+ months ago - UpvoteDownvoteShare Job
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Drive IT Service Management (ITSM) practices, which include Change Enablement, Incident Management, Problem Management, and Knowledge Management; along with others. Working knowledge of IT service management (ITSM) frameworks and/or ITIL certification (e.g., ITIL Foundation, ITIL v4.
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2 years’ experience with strong IT Service Management (ITSM) knowledge in the areas Incident, Problem and Change/Release management. Lead the technical team responsible for Incident management, Event Management, change request fulfilment, Problem Management, Implementing Data Security Management and Operation models.
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The ideal candidate will have a strong background in construction or related fields, excellent problem-solving skills, and a commitment to responsible nuisance wildlife management. Strong problem-solving skills and attention to detail.
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Leverage monitoring technologies (i.e., PDC) to provide problem recognition and diagnosis quickly and efficiently. Pegasystems is growing and our Technical Services Operations (TSO) organization is seeking an experienced customer facing expert to take on the new and vital role of Service Assurance Advisor (SAA), working with a growing peer team of talented SAA’s within a newly evolving SAA function.
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At least 2 years’ experience with strong IT Service Management (ITSM) knowledge in the areas Incident, Problem and Change/Release management. Problem Management (identification of root cause and oversight of preventative actions.
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Create, lead and maintain IT Service Management (ITSM) strategy, policy and procedures. Knowledge of IT infrastructure systems, processes, procedures, and Continuous Service Improvement as related to IT service management.
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Understanding of ITSM Incident, Problem, and Change processes. In collaboration with IT leadership and product owners, the role will establish an HMS IT Service Portfolio, in alignment with ServiceNow’s Common Service Data Model (CSDM) framework, and use business analysis and technical service mapping to connect service elements of the CMDB with technical Configuration Items (CI’s) in HMS IT’s existing multi-source CMDB.
$85 an hourExpandApply NowActive JobUpdated 25 days ago
problem job Title: service in Boston, MA
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