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The most effective CSM leaders possess a mix of product and industry knowledge, an innovative problem-solving mindset, client relationship management skills, and the ability to inspire action with a strong business case.
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TSS offers a great career opportunity for those with customer service and problem-solving abilities. Strong troubleshooting and problem-solving skills with the ability to continually learn new services.
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The Sales Agent will work to improve customer retention by problem solving, educating, and providing a WOW! Proven sales success within an inbound service environment, preferably a direct sales environment.
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An understanding of the principles of IT service operations processes: incident management, problem management, request fulfilment, access management, asset management, etc. The Service Desk Technician role is responsible for delivering an exceptional customer experience to the end-user community at Digital Realty.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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At least 2 years’ experience with strong IT Service Management (ITSM) knowledge in the areas Incident, Problem and Change/Release management. Problem Management (identification of root cause and oversight of preventative actions.
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Experience in implementation and customization of core applications including Incident, Problem, Change, Knowledge, Configuration Management, Service Catalog and Service Portal. Excellent analytical and problem-solving ability.
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Create, lead and maintain IT Service Management (ITSM) strategy, policy and procedures. Knowledge of IT infrastructure systems, processes, procedures, and Continuous Service Improvement as related to IT service management.
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Complete, and at times oversee, complex research, analysis, design, engineering and development efforts throughout the process of problem framing, solutioning and concept development. Influence strategic business objectives through highly analytical, human centric consultation to business partners grounded in thorough understanding and definition of problem space.
$163,115.88 a yearFull-timeRemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Being at the frontline of customer problem solving can be tiring, so we do our best to look after you, too, by offering things like on-site gyms and cafeterias, massage appointments, and social activities.
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Follows all reporting responsibilities for Cloud For Service Ticket dispatch (C4S), addressing any issues that arise, submitting Field Problem Reports (FPR), and Field Service Reports (FSR) promptly and accurately.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving. This position will be very hands-on directly leading our commercial door service and installation business with a high degree of customer interfacing.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The service designer will work collaboratively with stakeholders to develop a comprehensive understanding of the problem and ideate potential solutions to improve the delivery of services to District residents.
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We’re a team of barrier-breakers, disrupters, and problem solvers. A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences.
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This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
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Systematically analyze mechanical, electrical, refrigeration and controls sub-systems to provide customers with root causes of problem and solutions to correct them. We are seeking individuals who have worked in an industrial service environment to fill the position of Service Technician for North Shore of Boston and surrounding areas.
Full-timeExpandApply NowActive JobUpdated 2 months ago
problem job Title: service in Boston, MA
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