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The ECMO Specialist I have a functional understanding of extracorporeal life support (ECLS), mechanical circulatory support (MCS), and will participate in required IEC training for continuing education and experience.
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Job Description Client Engagement Manager Locations : New York, NY | Waltham, MA | Hybrid Get To Know The Team: The CEM is an integral role within the Global Deal Services Intralinks organization, nested within the larger Global Technical Sales organization.
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In collaboration with the Practice Manager and Practice Coordinator, lead initiatives to create a high level of customer service by working closely with all staff and providers to create the ideal patient experience and environment.
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Overseeing the delivery of support to the Americas, Europe, Middle East and Africa (EMEA), you will act as the Voice of the Customer, ensuring we enable Rocketeers to meet their business objectives.
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Job Description SENIOR ADMINISTRATIVE ASSISTANT, Environment, Health and Safety Office (EHS), to provide comprehensive administrative support for the managing director of EHS programs, director of operations and management system, director of laboratory safety, biosafety program (BSP) staff, and senior manager, finance and administration.
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The Operations Manager will lead and develop multiple teams of business support professionals at client sites throughout the in the Boston area, will take ownership of client communication and relationships, including off-site at networking and entertainment functions, and will follow through on our commitments to excellent service for our clients and upward mobility for our talented employees.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Reporting to the Operations Manager in the school, the Academic Coordinator will serve as a front-line point of contact managing customer service requests from students, faculty, and staff members within the school and across the University.
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We are looking for a detail-oriented hands-on IT Operations Manager with a strong focus on desktop support to lead our IT operations team for one of our clients located in Waltham, MA. This role is pivotal in ensuring the smooth functioning of our desktop environment, providing technical support to end-users, and managing overall IT infrastructure operations.
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MAJOR ACCOUNTABILITIES:Oversee global marketing’s go-to-market process, strategy and content creation from customer (wholesale, DTC) sell-in to consumer sell-through, driving brand and commercial success.
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Support Practice Manager and Practice Coordinator on development and implementation of process improvement initiatives and new projects. The Senior Practice Assistant for Infusion Services, in collaboration with the Practice Manager and Practice Coordinator, will ensure efficient daily operation of the Ambulatory Infusion Center at Brigham and Women’s Hospital’s Main Campus in Boston, 850 Boylston in Chestnut Hill, and other locations as determined.
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Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC’s), National Account Service Center (NASC), Business Operations, support team, and JCI sales & service offices (SSO’s.
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Optimize the website chatbot (Drift) in collaboration with the Sales team to enhance lead generation, customer experience, and overall website engagement. Support end-to-end logistics and flawless execution of industry event sponsorships, including event strategy, booth setup, collateral production, shipping, staff management, and pre/post-event activities.
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Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork; detail oriented and thorough, with effective time management skills.
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T least 1 year of hands-on experience in IT Asset Management, IT Customer Support, IT Service Delivery, IT Business Analysis, or other IT related fields. Basic knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), tools such as Workspace One (AirWatch), Telecommunication MDM, Apple Business Manager, and Microsoft Intune is a plus.
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The HR Talent Acquisition Manager will support strategic initiatives including the development of applicant pools, hiring/on-boarding process, driving seasonal recruitment, managing the internship program and using metrics to identify and suggest process improvements.
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customer support manager jobs in Boston, MA
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