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As a Customer Success Manager you will be responsible for ensuring the complete post-sale success and satisfaction of your assigned $5-7M+ book of athenahealth customers through establishing yourself as a trusted advisor and business partner.
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It is imperative that the CSR possess exemplary customer service skills, have a demonstrated ability to work independently, and function effectively as a member of the Exact Sciences team.
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As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
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The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
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From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. We are searching for qualified customer service reps with personality and people skills.
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About the role – Customer Success Manager. In addition, you are responsible for raising the company’s profile/reputation and support in building customer advocacy through PR opportunities, case studies, testimonials and referrals, supporting in a pre-sales capacity when required.
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Our tight-knit team in AlphaGraphics - US220 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
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Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Provides SME level advice for POS product issue resolution to less experienced Technical Customer Service Representatives (Tech CSRs) and researches solutions for new or previously unknown POS product issues.
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The CSR will also gain knowledge through local training and hands-on experience to provide administrative support and customer assistance. The responsibilities include providing a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.
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As well as helping to increase conversion rates, improve SEO and reduce churn, Feefo applies smart technologies such as artificial intelligence and machine learning to customer reviews, helping businesses to build relationships, improve brand reputation and make informed decisions for the future.
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Our Remote Customer Service Representative (CSR) is a vital part of the growth and success of our business! The primary role of a CSR is to provide customer assistance on a wide array of topics including, but not limited to: general inquiries, product and service inquiries, billing questions and other concerns.
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Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.
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We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Account Manager or Customer Service Representative (CSR) positions. Manage Commercial Lines client accounts with the focus on building and/or strengthening relationships by providing exceptional customer service.
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If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.
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The Delivery Specialist / Operations Manager works closely with other team members, including the Customer Service Representative (CSR), to execute the daily route as assigned. It is paramount that the Delivery Specialist exhibits the quality of UNITS customer service and care.
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customer csr jobs in Boston, MA
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