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Manager, Customer Support. As Manager of Customer Success, you will work closely with the Director of Customer Success, assisting with the growth and development of our fully remote, customer-facing team of 28.
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We are looking for a Customer Support Manager to join our team to lead a team of Product Support Representatives who assist customers with everything from user support to technical problem diagnosis and resolution, as well as provide calendar updates, job scheduling and logistics for the Field Service Engineers.
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You will report to the Manager of Customer Success PAM and will work with other CSMs on the Desk team to support and accomplish the current digital customer success objectives, strategy and tactics so that we can scale successfully and deliver on excellent customer experiences.
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Knowledge of best practices in customer service & support. Waltham, MA / Product & Operations Community Support / Full Time connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life.
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As part of the Grafton Group we have the stability and support of a leader in the field of Building Materials & DIY Retail. Previous customer facing experience - Whether in a builders merchant, DIY or other retailers or hospitality.
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In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
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As a Customer Support Tax Preparer, you will prepare tax returns and provide support and advice over video, phone, and chat through the designated software (i.e. TurboTax). Deliver accurate tax advice to customers in easy-to-understand terms by utilizing recommended research materials, professional resources, and team support.
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All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
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Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
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Temp to HireTHE ROLE: The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues.
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3-5 years of excellent and proven experience in SAP Customer Service consulting, implementation and support. Optimization of existing processes by using innovative technologies to support digital transformation.
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Serve as the primary escalation point and subject matter expert for issues and questions relating to CRM. Uses deep knowledge and expertise of the respective systems to be able to effectively answer questions, provide support, and ensure quality and adoption.
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DeepSearch is seeking a senior customer support engineer to provide advanced technical support to our client's customers and partners. Provide remote support services for client customers, partners and field personnel.
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Understanding Garnishment/Child Support/Liens and deduction concepts. Provide on-going resolution and support for assigned clients. Maintain exceptional customer service. Understanding Garnishment/Child Support/Liens and deduction concepts.
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Provide administrative support to sales representatives as needed. Customer Service Specialist temporary to hire position located in Wilmington Ma. Duties: Process orders and quotes for products and samples by telephone, email, fax or in person.
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support job Title: customer in Bedford, MA
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