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Manager, Customer Support. As Manager of Customer Success, you will work closely with the Director of Customer Success, assisting with the growth and development of our fully remote, customer-facing team of 28.
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Qualifications: Applicants must reside in the state of AL.Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment.
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Tailor a success plan for each customer that aligns with their business goals and coordinate appropriate internal domain experts for delivery including partnering with training, consulting, and support teams to ensure the customer is successful.
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The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services, CommuterChoice and HU Housing.
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Mabl is looking for an experienced Customer Success Manager to help us efficiently support & grow our enterprise customers. Our core values: drive, authenticity, support, and insight, are the foundation of our culture and a key part of what it means to be a mabler.
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Customer Support Specialists have gone on to thrive not only in the Support organization but as a Success Engineer, Product Development and Customer Success Management, as well.
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The core function in this role is to provide customer support and troubleshooting, assisting with investigations as well as working to close out cases and RMA's. The Technical Customer Support Representative may also assist with packaging, shipping, testing, and product servicing.
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I am partnered with a large biotech company looking for an analytical problem-solver to support the company's rare disease/neurology franchise by providing data-drive insights to guide brand strategy.
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The Customer Support Manager will be responsible for a team that is focused on providing optimum service to customers from initial equipment installation through field maintenance activities and beyond.
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As a Senior Customer Support Specialist (Sr. CSS), your primary responsibility will be to provide second level support to SpaceIQ clients. Be available to provide customer support between 9 AM and 5 PM Eastern Time.
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We are looking for a Customer Support Manager to join our team to lead a team of Product Support Representatives who assist customers with everything from user support to technical problem diagnosis and resolution, as well as provide calendar updates, job scheduling and logistics for the Field Service Engineers.
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Publicis Sapient is searching for an associate Customer Experience & Innovation Consultant to join our team to sell, shape and support digital business transformation (DBT), or service and product strategy engagements that lead to innovative and connected offerings for our clients and their customers.
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The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas.
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Lead Integrated Customer Plan (ICP) and Annual Operating Plan (AOP) for CD&I, and provide commercial team with comprehensive performance, target audience, and market insights to support strategy & resource investment.
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The Sr Director, Insights and Analytics Lead, will support the Neuropsychiatry franchise by objectively defining and evaluating brand performance, enabling data-driven decisions, and proactively delivering actionable insights.
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support job Title: customer in Waltham, MA
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