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1-2 years' customer service experience, preferably in a contact center operations environment. Additional experience in customer sales, customer service, or digital communications is a plus.
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As a Bilingual Fraud Customer Service Representative, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center.
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3+ years of related experience in a contact center or customer service environment (logistics industry experience is preferred). Resolve customer queries and complaints via multiple contact channels, including Phone, Email, Chat, etc.
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Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Prior experience in a fast-paced contact center environment.
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Escalates transportation and customer service concerns to contact center leadership team. Minimum of 6 months of inbound Contact Center experience or transferable healthcare experience.
$16.5 - $20 an hourFull-timeRemoteExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Experience in a plumbing or HVAC call/contact center is a plus. Acts as the primary point of contact for Call Center Representatives in the absence of a Supervisor. 3+ years experience in a call/contact center leadership role.
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We are currently seeking friendly and customer-focused individuals to join our team as Customer Service Representatives in our Call Center. Prior experience in customer service or call center environment preferred.
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You will diligently adhere to your published work schedules and be prepared to access the USCIS network fifteen minutes prior to the beginning of your shift, ensuring adequate telephone coverage during contact center hours of operation.
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Our specialty benefits management services are broad and include, Cardiology, Oncology, Radiology, Radiation Therapy, Sleep Care, and Musculoskeletal Care. HealthHelp has two locations in Houston, one a corporate office and the second a state-of-the art contact center.
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5+ years in a Director role for a high volume, multi-channel contact center. Director, Customer Service. Lead, develop, and coach managers of various teams to build successful relationships and deliver an exceptional customer experience.
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Previous customer service/collections/call center experience. Provide customer service assistance via inbound/outbound phone contact with occasional email and face-to-face interact to new and existing English and Spanish speaking customers.
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As a remote Customer Service Associate within our Life Call Center, you’ll have an opportunity to develop highly personalized experiences for our customers. You will join our Life Service Center team.
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The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert.
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As needed, the Customer Experience Representative will handle difficult customers and/or situations utilizing exceptional customers service, problem solving and negotiation skills to find the best possible resolution for the customer while keeping the needs of the business in mind.
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Previous work experience in Call Center Customer Service and Collections. The Customer Service Specialist will monitor accounts and contact clients who need assistance with.
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contact center jobs Title: customer service in Houston, Bentonville, Kansas
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