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Customer Service
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- Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill and expertise.
- Maintain up-to-date product, sales, services and company knowledge.
- Investigate customer's problems and collaborate with multiple departments to find solutions and resolve issues.
- Ability to maneuver effortlessly through various communication channels (chat, email, and social media) to provide the customer with prompt, courteous and accurate information.
- Fluent in English; reading, writing, and speaking
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