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What You Will Do: Provide dedicated support; including but not limited to responding to escalated tickets, troubleshooting technical product issues and developing workarounds. Become the primary technical liaison to the customer.
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The Technical Support Engineer is the face of Outreach and the voice of the customer. 1-3+ years of technical support experience supporting a SaaS platform or Bachelor’s degree in related field.
$54,000 - $94,500 a yearFull-timeExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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1-5 years of field service or technical support experience. Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line.
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The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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Maintains technical information held within our customer database to ensure that information pertaining to customers is up to date, to better guarantee accurate support. Requirements Experience in a technical support/help desk environment Supporting internet connectivity, networking, VoIP, and WiFi. CompTIA Net+ Certification or equivalent Working knowledge with the following platforms: Ubiquiti, Cisco, MikroTik, Fortinet Working knowledge of RF theory and best practice.
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Support procurement, planning and maintenance personnel in the SAP system; assist with computer hardware and general IT (information technology) needs, as well as advise the site’s IT Support Engineer on direction and support needed for IT resources as well.
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The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation. Experience in implementing remote support solutions for devices on or off campus 2 years.
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Experience : 5-7+ years of experience as a Technical Account Manager or Account Support Engineer, with a strong background in customer support within a similar technical discipline.
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High Tech global manufacturing and engineering company, located in Auburn MA, has an immediate opening for a customer facing, outgoing, and motivated technical Sales Support Engineer to grow our business with OEM, Industrial and Research customers on the East Coast.
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An opportunity currently exists within the Operations R&M (Repair& Maintenance) Team for a Calibration Technical Support Associate. Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years.
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Gunderson Dettmer has an opening for an experienced full-time Technical Support Specialist in our Boston office. Technical Support Specialist. Provide first and second level technical support and guidance to users of the Firms computers, communications and collaboration systems, and other technical systems.
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Continuously refine processes to optimize efficiency, elevating customer support operations. We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers.
$130,000 - $155,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Job Segment: Technical Support, Engineer, Computer Science, Supply, Logistics, Technology, Engineering, Operations. IT Technical Support Specialist Needed. At syncreon, we partner with customers, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon to provide specialized logistics, operational excellence and value added solutions in: Fulfillment, eCommerce & Value-Add Solutions, Manufacturing Support & Assembly Services, Export Packing, Transportation Management and Reverse, Repair & Service Parts.
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Navarro Research and Engineering is recruiting for an AMSE/AMSQ WTP Technical Support in Richland, WA. Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields.
$113,000 - $147,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Utilize strong customer and technical support skills supporting Sound products and services to veterinary medical professionals. The Technical Support Specialist is responsible for remote troubleshooting of digital radiography hardware, and related software for Sound’s veterinary customers.
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technical support jobs Title: customer care field application engineer in Marion, Indiana
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