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The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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Two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience. Manage operating expenses to maximize costs without sacrificing guest services.
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Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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Perform various hotel housekeeping services to maintain clean guest rooms according to established standards. - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record.
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This position is responsible for: handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
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Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
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Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
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The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
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Dolce is now seeking a Guest Services Supervisor (Signing Bonus) to join our team at the Dolce The Alexander location in Indianapolis , Indiana. Guest Services Supervisor (Signing Bonus.
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The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure. Continually monitors and maintains cleanliness and order of guest services area.
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Duties involve providing airport information and customer service through the Guest Services public desk and also throughout the terminal complex. It is the responsibility of the Guest Services Assistant to assist passengers and customers, while providing world class service.
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A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
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Directs and administers all Guest Services operations to include but not limited to guest service and registration (check-in/check-out) room inventory and availability guest service standards and initiatives product quality cost controls and overall profitability brand marketing initiatives developed by the revenue team systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation.
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guest services hotel jobs in Indianapolis, IN
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