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Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls.
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Update team on policies and procedures for call routing and prioritization, ensuring that calls are handled in a timely and efficient manner. Your role includes handling in-bound service calls, troubleshooting, dispatching field personnel, training, coaching, and developing your team, and documenting corrective steps.
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Proficient dispatching skills in a real time call center environment. Dispatch service calls efficiently to Gaming Service Technicians, ensuring timely resolution of technical issues. Maintain updated status logs to ensure proper and timely dispatch of calls.
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Duties and Responsibilities: Handle the dispatch process from initial service call to completion: Take incoming customer calls and schedule/coordinate all service calls as they are received Dispatch Service Technicians for each call Monitor technician's progress while on call and adjust dispatches as necessary Respond to all messages left overnight Document all activity and keep internal partners updated including the Service, Account, and Purchasing Teams, as well as department managers.
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Customer service/call center/patient scheduling experience. Attach Field Service Reports to service request in OMS. Audit report from vendor and make sure we have all calls logged in OMS.
$19 an hourFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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One or more years exposure to call center or insurance/premium audit work experience is preferred. Analyzes incoming calls/emails to determine if audit is correct, if revision is needed or if account should be referred to a resolution specialist.
$60,200Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Service Representative works in a call center environment, handling incoming calls from patients, vendors, health plans, and clinic employees. A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
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The Patient Account Representative works in a fast-paced environment answering inbound calls and making outbound calls. Work well independently and as part of a groupAbility to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team RequirementsMinimum Job Qualifications:High School Diploma or equivalentOne (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
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Answer phone calls effectively with the end goal of scheduling an appointment. Continental Toyota is looking for a motivated and reliable candidate with excellent phone and people skills to work in our Service Department call center.
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This position reports to the Call Center Manager. The Seasonal Portillo’s Concierge and Guest Service is responsible for answering inbound calls, voicemails, and emails from our guests related to catering orders, shop and ship orders, and guest service requests.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Answering phones in a professional manner, and routing calls as necessary.
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May be asked to perform on-call, hospital calls, or float between more than one Hanger Clinic location. As a Hanger Prosthetist and/or Orthotist, you will leverage exceptional training and an extensive collaborative clinical community nearly 1600 providers strong to provide or supervise the delivery of comprehensive prosthetic and orthotic care.
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Laboratory office duties will include registering patients, accurately and completely entering all necessary data into the computer system, specimen accessioning, answering telephone calls, and processing paperwork.
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Maintain a minimum call average of 45 dermatology health care professional calls per week (average 9 physician , physician assistant, and nurse practitioner calls) Create and implement optimal field routing to achieve 90% reach to 175 targets.
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Outbound call center, average 150 calls per day. Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to HIPAA skip tracing activities. Outbound call center, average 150 calls per day.
Full-timeExpandApply NowActive JobUpdated 18 days ago
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