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Using the scheduling tool they will monitor active service calls and the scheduler will be contacting the field team via phone, text, email, or chat. Real-time active use of Oracle Field Service scheduling by updating service calls with documentation of service actions.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. 1+ year in a call center or customer service role.
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Previous experience in inside sales, call center or other related sales experience. Manage a high volume of inbound and outbound calls and chats to ensure an outstanding patient experience.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Skills: Customer Service, computers/customer service, Microsoft office, Inbound calls, call center environment, Inbound call, call center, Bilingual Top Skills Details: Customer Service,computers/customer service,Microsoft office Additional Skills & Qualifications: Soft Skills:-Friendly-Team player-Critical thinker-Ability to deal with irate or difficult customers.
ExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Handling inbound and outbound calls in a high volume call center. 50 minutes ago Providing excellent customer service on every call. 45 minutes ago Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5 3.0GHz and 256gb SSD (not HHD), dual monitors, headset, high-speed internet.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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This position reports to the Call Center Manager. Knowledge of call center telephony and technology preferred. Previous high volume call center experience with customer service focus preferred.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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A Level I, Driver Services Associate (DSA) is responsible for resolving customer inquiries by following client guidelines, departmental procedures, product requirements and company policy across the core products supported in the call center.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Preferred Qualifications Previous experience in inside sales, call center or other related sales experience. Ability to lead a team of 10-15 call center representatives. A key component of the compensation for this role is a lucrative monthly bonus linked to monthly KPIs. On average, each inside sales representative handles 40-60 leads daily, primarily from inbound calls and online form fills, and works to convert them to new patient appointments utilizing technologies such as NICE CXOne CCaaS, Salesforce CRM, Outlook email and nurture technology platforms.
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