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Covers on call with other Coordinators Monday-Friday 24/7 and rotates week-ends for calls from staf Bachelor of Science in Nursing (BSN) from a school of nursing with additional post graduate coursework, in Nursing, Business Administration, or Healthcare Administration.
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Resources available to "WP" families include office hours 7 days/week, a Northwestern pediatrician on-call 7 nights/week, sleep and lactation specialists, free prenatal visits, weekly parent support groups, and more.
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Incoming Transfer Call Management: Facilitate incoming transfer calls from frontline support staff, ensuring seamless transitions and continuity of care for program participants requesting immediate clinical intervention or counseling support.
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Provide assistance as needed to include: Assistance with customer service issues in regard to building, environment or comfort control issues Nurse call systems Heating and cooling calls Assistance with bed moves and repairs Keeps work areas and equipment, orderly, clean and safe.
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Laboratory office duties will include registering patients, accurately and completely entering all necessary data into the computer system, specimen accessioning, answering telephone calls, and processing paperwork.
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Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized.
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Job Description: As a Call Center Customer Service Agent at Initial Communications, you will serve as the first point of contact for customers, handling inquiries, providing solutions, and resolving issues.
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Plan, incident management and technical call facilitation and communications during critical outage situations. Participate in critical incident response calls and servers and escalation point for customer support cases new line carefully evaluate alternate risks and solutions before taking action to provide timely resolution.
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A DSA I will answer inbound calls and make outbound calls in an exceptional service manner to ensure customer satisfaction. A Driver Services Associate (DSA) I is responsible for resolving customer inquiries by following client guidelines, departmental procedures, product requirements and company policy across the core products supported in the call center.
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The role includes monitoring inbound and outbound calls, along with documentation, to assess a MAS team member's demonstration of Oaky Way service behaviors, technical accuracy, patient service performance, and conformity to company policies, and workflows.
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Places long distance, collect, and TTY phone calls Operates paging system, making all necessary announcements Record of doctors on vacation and their weekend on call schedules and the faxing of such information to the nursing floors.
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They are seeking an experienced Call Center Rep/Appointment Scheduler to join their team. Answering inbound calls. 1+yrs of call center and healthcare experience. They are seeking an experienced Call Center Rep/Appointment Scheduler to join their team.
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Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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Handle Inbound Calls: Answer incoming calls promptly and professionally, addressing customer inquiries and concerns. Handle Inbound Calls: Answer incoming calls promptly and professionally, addressing customer inquiries and concerns.
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Click the apply button below to begin or call to reserve your spot and pre-qualify over the phone! This also constitutes your express written consent to receive text messages, emails and/or calls using automated technology, which may contain recruiting/advertising messages.
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call calls jobs in Cicero, IL
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