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Lead Medication Adherence Specialist - Training
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Full-time
- Role DescriptionThe Lead Medication Adherence Specialist role is a dual role.
- The role includes monitoring inbound and outbound calls, along with documentation, to assess a MAS team member's demonstration of Oaky Way service behaviors, technical accuracy, patient service performance, and conformity to company policies, and workflows.
- Core ResponsibilitiesDesign, develop, and deliver learning solutions for MAD team members utilizing sound instructional design principles.
- Design and develop learning curricula, programs, and course formats, including instructor-led training sessions, virtual programs, video content, and interactive eLearning activities.
- Work with SME to identify learning objectives, document key learning concepts and translate them into multifaceted instructional material.
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