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Reporting to the Manager, IT Support the Technical Support Associate will respond to, troubleshoot, track, and resolve technical and procedural issues for both hardware and software for Metra's microcomputer end-users.
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At least one year of prior professional experience in a customer-facing Computer Support Technician role required, five years preferred up to and including running Service Desk calls on site.
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We combine our cutting-edge software solutions, reagents for DNA sequencing-based HLA typing, and Chimerism monitoring strategies with our excellent customer support including a comprehensive education program.
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Provide on-site support for the installation of new label printing and cutting machines at customer facilities. Work closely with the engineering and customer support teams to convey customer feedback, recurring issues, and potential product improvements.
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Job Title: Windows Application Support Engineer. We promote and support a diverse workforce across all levels in the company. Have experience working on ITSM tools BMC Remedy Helix, Jira.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service. U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative.
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Support pods with customer relationship growth and expansion in programmatic video and pre-bid campaigns; work with Account Managers and Sales to identify upsell opportunities and areas for increased value and adoption with Verity.
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You will collaborate with teams to escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator.
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As a Customer Service Representative, you are a vital team member and represent Mr. Appliance of West Loop on service support calls. On a normal day, you will take customer inquiries, schedule new service appointments in our state-of-the-art system, collect customer name, contact information, home appliance requiring repair, a brief description of the issue being experienced, appliance brand, type with model/serial number if available, and payment type.
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Total 4-6+ years of experience in Pharma sales or FRM roles across the following competencies: Rare diseases and product launches HCP and IDN engagement Cross-functional field team coordination Scaling from one indication to another (especially small prevalence to large prevalence) Customer reimbursement and drug access education and support.
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LaSalle Network is working with an in-home nursing care organization, who is in need of a Level 2 Support Technician. Ticket or support software (such as ServiceNow) If you are interested in this Level 2 Support Technician opportunity and feel you match the above criteria, please apply today.
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Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory. All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician.
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Leverage your strengths and knowledge in CX tools, qualitative feedback, and measurements including Net Promoted Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) to deliver industry leading offerings.
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The Central Supply Technician will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
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customer support jobs Title: port engineer Company: Dell in Chicago, IL
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