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Directs the development of goals and strategies that promote equity and inclusion in the department Reporting to the Deputy Commissioner of Library Operations and Patron Experience, the District Chief position functions at the senior leadership level and provides overall direction and management of library services, programs, and operations for a district of approximately 15 branch libraries.
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Supervises the operation of the integrated library system in the context of Access Services, including patron and bibliographic records as well as billing and fee collection. Reporting to the Associate University Librarian for Teaching, Research, and Engagement, the Head of Access Services provides oversight and leadership for circulation, course reserves, interlibrary loan, and document delivery services across the DePaul University Library.
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Provide direction and resolution to all patron inquiries; Answer and make telephone calls per company standards and guidelines. Maintain the appearance of the entryway and coat check area, making sure the area is presentable, clean, and organized.
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Responds to patron complaints escalated from box office staff and via email in an open, kind, and effective manner. Supports and implements Court’s equity, diversity, and inclusion initiatives – personally, when leading the staff/volunteer team, and in all patron interactions.
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Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions. Mix ingredients such as pancake or waffle batters. 3-5 years of short order cooking or kitchen prep preferred.
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Adheres to and supports the company credit policy, checking credit history of patron before making a sale, and explaining policy to new customers. Propane Sales & Delivery Specialist - Southern FS - Grantsburg, IL.
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Processes lost/stolen, damaged/defective cards patron requests. Assist Patrons regarding Cubic run transit fare payment programs. Plus a minimum of two years experience in Customer Service/Call Center.
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Responds to and resolves patron concerns in a timely manner; Assists in the planning, development, and administration of workshops, seminars, and other training programs to promote staff growth and development.
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Develops and executes patron surveys to solicit feedback for future enhancements. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.
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