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Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
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Provide technical support to other IS team members and customers across various Children's campuses including Dallas, Plano, and other locations (streaming events, special events, digital signage, all aspects of Audio Visual including speakers, microphones, mixers, mobile displays, and lighting.
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The Technical Support Manager will report directory to the Vice President, Customer Support in the Customer Success organization and will also partner with leaders in Product & User Experience, Engineering, and Professional Services.
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Lead efforts to hire, develop, and build a technical support team globally. This position requires strong customer service skills, a technical background, and 3+ years managing technical support teams.
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OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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For technical support or questions about Capital One's recruiting process, please send an email to. Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value.
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Provide technical support to campus production teams during worship experiences. Production Support Specialist supports all production technology for Chase Oaks in terms of broadcast, integration, maintenance, problem-solving, etc.
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Provide technical support to end users and stakeholders, addressing their queries and concerns. Maintain documentation for RPA support activities, including incident reports, troubleshooting guides, and user manuals.
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The position requires sound technical knowledge of the Power Platform including the development of data sets, D365 data entities, Azure data warehouses and complex extract/transform/load (ETL) solutions.
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Assist with the NEPA planning process and oversee all aspects of a project, including client contact, budget control and invoicing, schedule, personnel allocation/planning, technical approach, and subcontractor involvement.
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The incumbent also provides maintenance and support services for all hardware and software and its supporting infrastructure, overseeing the technical infrastructure as it relates to Networking, Server, Cloud (Azure), Security, Storage, Disaster Recovery, and Backup Solutions.
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Working closely with Production Support teams, Platform teams and Business Partners, this person handles technical aspects of the application, including Change Management, Maintenance, Platform Upgrades, and Changes to requirements from both upstream and downstream interfacing applications.
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The role of the IP Services Technology Operations Specialist II is to act as the technical subject matter expert responsible for providing support as the escalation point where in-depth analysis of situations or data requires an evaluation of various factors to solve business impacting Network incidents.
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This Data Center Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards. Occasional travel required to support data center critical facilities activities.
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This position involves technical leadership for a team that develops FPGA solutions for Vehicle Management Systems (VMS), Guidance and Control Units, Computing and Network Infrastructure, and Electrical Power Systems products.
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technical support jobs Title: technical support specialist in Plano, Hauula, Hawaii
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