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As a Help Desk Analyst 2 within the Information Technology division at the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.
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Associate's degree in a related field from an accredited college or university OR Two years of experience at the lower level Help Desk Analyst 1 (ITP150) or position equivalent. Provide on-line and desk side helpdesk services for all users, to identify and resolve IT operational issues.
$39,970.99 - $52,335.11 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responds to internal and external client concerns both remotely and to provide desk-side support as well. Demonstrated experience working in ITIL Service Management organization and Cherwell experience is a plus.
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It is important for the chosen candidate to understand how their role as the Help Desk Analyst relates to IT projects and IT Service Management initiatives. If you're looking for work where you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services this Service Desk Analyst job might be for you.
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OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier-one issues or forwards to second tier support for issues beyond their subject matter expertise.
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Robert Half is looking for a help desk analyst to support local and field users in a growing company. Respond and follow up on technical help tickets submitted via phone, email, and walk-ups.
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V-Soft Consulting is currently hiring for an IT Help Desk Analyst for our premier client in Atlanta, Georgia. IT Help Desk Analyst. IT Help Desk Call Center experience.
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The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-related hardware and software.
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Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
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Partner with IT and vendor Production Support, Product Development and Help Desk teams, and line of business stakeholders and end-users to ensure effective design and implementation of new business applications and integration solutions, and enhancements to existing systems and workflows.
$75,000 - $85,000Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Identify and socialize workflow optimization opportunities through system integration, automation and machine learning.
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Job Title: Desktop Support Analyst. Under general supervision for the client, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
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Desktop Support Analyst. Desktop Support Analyst. DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services.
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Associate's degree in a related field from an accredited college or university or two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. Title: Desktop Support Analyst.
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Job Summary:Under general supervision, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. This position will be 100% onsite (Monday-Friday) in Atlanta, GA.
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help desk analyst jobs in Atlanta, GA
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