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Provide exceptional customer service as the first point of contact with the Crisis Center of Tampa Bay by linking community members with appropriate services and providing immediate crisis intervention as necessary.
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External contacts: Has frequent contact with community agencies for participant advocacy including Hillsborough County Sheriff's Office Child Protection Investigation Division, Bay Area Legal Services, law enforcement, and hospitals.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension and Analytics and Reporting.
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Oversee USF Diabetes and Endocrinology Center Research protocol regulatory compliance, including IRB submission and correspondence. The mission of the USF Diabetes and Endocrinology Center (USFD&EC) is to dramatically advance the care of diabetes and pursuit of a cure.
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Dental Specialty Center - Brandon is looking to hire a part-time Dental Sterilization Tech! Dental Specialty Center - Brandon is looking to hire a part-time Dental Sterilization Tech! We are looking for that perfect Dental Sterilization Tech that is excited to join our amazing team.
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Description: Under the direction of the Practice Manager, Managed Services (IT), the Network Operations Center (NOC) Manager - Network is responsible for creating and evolving internal IT Data Center processes and procedures, monitoring ongoing operations, and insuring reliable delivery of our clients Network Infrastructure services.
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In addition to our comprehensive services, we also offer medical disease management, co-management, specialty contact lens fittings, dry eye treatments (TearCare), and more. Experience in pediatric eye care and contact lens fittings is a plus.
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Reports to : Contact Center Supervisor. This position will train and begin working in our contact center and upon successful completion of competencies will collocate to the Tampa Police Department Dispatch Center.
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Bluehawk, LLC is seeking a highly skilled All-Source Analyst to join our team supporting the Defense Counterintelligence and Security Agency (DCSA) and the DoD Insider Threat Management and Analysis Center (DITMAC.
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Overview Bluehawk, LLC is seeking a highly skilled All-Source Analyst to join our team supporting the Defense Counterintelligence and Security Agency (DCSA) and the DoD Insider Threat Management and Analysis Center (DITMAC.
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Assist Case Management team in preparing discharge plans and follow-up contact with SSVF program participants. Ability to provide positive customer service to difficult populations.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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We provide the opportunity to serve the greater good of humanity through work on cutting-edge, state-of-the-art projects like Promega Corporation’s Kornberg Center, The University of Arizona’s Biomedical Sciences Partnership Building, AbbVie’s West Coast Oncology Hub, and BioMed Realty’s Gateway of Pacific.
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Conveniently located in the Westshore business district, just five miles from downtown Tampa and the Tampa Convention Center, our hotel is ideal for business and for play. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
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Ensures the nature and outcome of the contact with the insurance carrier of each diagnostic test request is documented in Filemaker, Athena to support claims billing and reimbursement of the diagnostic studies.
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contact center jobs Title: customer service Company: Charles Schwab in Tampa, FL
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