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Proven customer support experience as a client service representative. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Web Optimization Specialist will be responsible for monthly and annual optimization of the websites in addition to handling our telephone and chat support for inbound client requests.
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Assist with the enterprise mobile device refresh period by providing Tier 2 MDM support and enterprise deployment of client refresh enterprise mobile devices. Responsible for providing basic technical support, troubleshooting, monitoring, and maintaining equipment relative to the Agency's designated MDM, Active Directory, designated enterprise messaging system, various mobile device hardware, and mobile device operating systems.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Virtualization technologies (Client) Unix/Linux/Windows Certification Preferred Familiarity with Client strongly preferred Additional familiarity on the following technologies strongly preferred: -SRE (Site Reliability Engineer) -Moogsoft -AIOps Work in a 7X24x365 support model - Shift Work Required Most common Shift Schedule: 3 - 11.5 hrs per days/nights 1 - 5.5 hr day/night (includes Weekends and Holidays.
$55 - $65ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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CACI needs a Senior Software Engineer to support our client at US CENTCOM at MacDill AFB in Tampa, FL on a funded contract. Perform daily operations and maintenance tasks, to include maintaining web servers and sites, troubleshooting issues, responding to service desk ticket escalations, and debugging and documenting legacy systems.
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Provide troubleshooting and support of a complete DLP tool suite (Forcepoint) environment including compliance to client security standards as well as maintenance such as version upgrades.
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Experience of managing outsourced or offshore supplier support groups (Client, CISCO, Telecommunication). Extensive hands-on technical skills to cover installation, configuration, administration and advanced troubleshooting of data networks in large enterprises that includes Wired & Wireless LAN WAN, Load Balancers, Packeteers, Cisco Nexus, Remote Access Palo Alto & Secure ID and DNS and DHCP.
ExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support. Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Previous experience in customer support, client services, sales, or a related field. Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
RemoteExpandApply NowActive JobUpdated 2 days ago
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