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Demonstrable experience using common customer success tools, including CRM, webinar/online meeting, and screen recording? The Technical Onboarding Specialist is responsible for successfully orienting customers to Wilson products, providing an efficient and engaging onboarding experience to enable deep engagement and drive successful outcomes.
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Customers are nursing programs at higher educational institutions and sales are made via the phone, webinar and in-person through sales presentations. As the Enterprise Account Manager (EAM) for the Wolters Kluwer Education Sales Channel has primary responsibility for driving profitable sales growth in educational institutions through converting existing customers to an institutional fee model.
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Attend the webinar and training sessions archived and available for view in the Department’s database systems to learn how to fully access client level data, interpret prescription, interpret insurance type, HIV medical labs and eligibility status as directed by the Department within 30 days from the Contractor’s staff person being placed at the Department.
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Respond to and complete requests for technical assistance, general inquiries, prescription issues from a Department CHD, CBO, the Department’s Pharmacy Benefit Manager (PBM), Specialty Pharmacy and insurance issues from a Department CHD, CBO, or the Insurance Benefit Manager (IBM} within 24 hours, which are recorded in an activity log database as a support ticket as directed by the Department.
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Fill out our form, answer some questions, and attend our free webinar to learn more about becoming an Independent Insurance Agent with Assurance. Through Assurance, you will have access to trusted carriers like UnitedHealthcare, Aetna, Humana, Anthem, WellCare, and more.
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