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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We are looking for Customer Service Representatives to support inbound customer service.
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In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
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Must be customer service oriented (empathetic, responsive, patient, and conscientious) This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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This position supports customer service, technical support, and customer sales interactions. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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