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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. Must be customer service oriented (empathetic, responsive, patient, and conscientious.
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Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services.
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The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice’s designated electronic health record or practice management system, and requesting and collecting copays/outstanding balances at the time of check-in/check-out.
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We are looking for Call Center Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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