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Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. Springbig also has its Brands platform - this is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers.
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The Client Success Manager III (CSM III) is an integral part of the Managed Services team acting as one of the primary client interfaces and is the client advocate for service delivery. Works with Manager, Client Success and leads projects to develop and improve Client Success processes.
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3+ years Experience in Customer Service, Technical Support, Software Support in a SaaS environment. This is a full-time role for a Senior Tech Support and Implementation Specialist. Role: Senior Tech Support & Implementation Specialist - Mission Driven Company.
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Proficiency using Software as a Service (SaaS) CRM platforms, preferably with Hubspot. CES provides a full range of advanced HVAC commercial, healthcare, and industrial services, including mechanical engineering design, mechanical construction, plumbing, Indoor Air Quality (IAQ), preventative maintenance, system maintenance, repairs, and replacement.
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Once proficiency is shown consistently from the Entry Level Customer Success Manager, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.
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Exceptional SaaS Products : We innovate daily to improve our best-in-class platform. Resilience : Bounce back from setbacks and remain focused on long-term success. Customer Centric : Our product and success teams prioritize customer success.
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Consistent and proven track record of achieving / exceeding sales quota (on premise and SaaS) by setting highly qualified meetings that lead to quality pipeline and revenue. Consistent and proven track record of achieving / exceeding sales quota (on premise and SaaS.
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Experience in an Agile work environment, with a preference for enterprise SaaS experience. Expertise in BI, Hadoop, Advanced Analytics, Data Science, SAFE Agile, Product Roadmap Definition, and MS SQL Server.
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The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Minimum two years of account management and/or customer success/service experience preferred.
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Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success. Develop and maintain relationships with a select group of named accounts to ensure campaign success.
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We are seeking a talented and motivated Dealer Success/Performance Manager to join our South Florida team. If you are a self-motivated and results-driven individual with a passion for building relationships and driving success for our dealer partners, we want to hear from you.
$70,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Technology Success Consultant , you will advocate and promote the effective use of technology within the network office (NO) territory and facilitate the use of new and existing technologies into the financial advisor's practice and workflow of all NO team members (e.g. CRC, SET, DNOS, Recruiters etc.
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Driving value for clients via specific QBRs leveraging Value based metrics of clients SaaS solutions. Knowledge and understanding of SaaS technology landscape. Customer adoption of SaaS technology.
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As a UI/UX Designer, you will be responsible for designing intuitive and visually appealing user interfaces for our new SaaS platform. Stay up to date on design trends, particularly those enhancing user onboarding, engagement, and retention in SaaS products.
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If you want to learn more about us, check out: The Job: Buildertrend is scaling its construction SaaS platform globally. As a partner in our customers success, our team provides unmatched support, every step of the way.
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saas job Title: success in Boca Raton, FL
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