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Services include: Help Desk Support, IT Operations Management and Support, Mobile Support, IT Asset Management, Software Development, and Support, IT Security Program Support, IT Incident Response and Reporting, Classified Processing, IT Training Services, Laptop Lending Program Support, Application Services Help Desk, SharePoint Support.
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The service delivery manager is responsible for implementing best practices and tools that leverage AI/ML in easy to use, plain language formats to enable and promote customer self-help and reduce the frequency and levels of human interaction with service desk and desk side agents.
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The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ownership of holistic customer service in support of a Federal Civilian agency with over 20,000 on-site and remote employees in over 800 locations 24/7/365 with over 17,000 laptops/desktops; 11,000 mobile devices; 2,000 physical/virtual/cloud servers, and 4,000 network nodes; resolving over 200,000 customer incidents and requests annually.
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At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply.
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Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
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Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
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With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.
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In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users.
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We are a growing start-up company looking for a Content Creator - Freelance Web or Mobile Developer as a Side Hustle to join our community. As a Content Creator, you will be responsible for a variety of tasks to help our community, including researching, sharing, and mentoring others to succeed with their side hustles, including web or mobile development.
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Provide Tier 1 Service Desk support on the following systems/technologies (but not limited to): · Windows 10/11, Office 365 Apps, Zscaler, MS Teams, office 365, Desktop peripherals (monitors, docking stations, mice, printers, and other devices), custom applications, mobile equipment, printers, video conferencing equipment.
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Specific tasks include event registration, Marketo integrations, analytics, email management, downstream reporting, onsite check-in, and mobile. Requirements: 3+ years in enterprise events management, preferably on technology side Strong familiarity with event registration technology, including various registration paths, attendee types, discount codes, hotel management, and downstream reporting.
$50 - $53.58 an hourRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Technology Support Specialist provides desk-side technology customer support. - Provide basic desktop application support (installation, maintenance, drivers, imaging) and basic support for mobile devices.
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Provide desk-side technical support including troubleshooting hardware and software issues. As Technology Support Specialist You Will. Participate in our ACD system as directed and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues and requests are resolved or escalated per established Service Level Agreements.
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Seeking Penetration Testers on the network OR web/mobile application side. Red Team / Penetration Testers / Application Security Testers. Seeking Penetration Testers on the network OR web/mobile application side.
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Viant’s self-service demand side platform (“DSP”) powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. Viant’s self-service demand side platform (“DSP”) powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels.
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