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Troubleshoot and resolve Tier I and II incidents to include: system inquiries, requests, incidents, software installation, printer support, hardware support (desktop, laptop, peripheral.
$50,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Services include: Help Desk Support, IT Operations Management and Support, Mobile Support, IT Asset Management, Software Development, and Support, IT Security Program Support, IT Incident Response and Reporting, Classified Processing, IT Training Services, Laptop Lending Program Support, Application Services Help Desk, SharePoint Support.
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Troubleshoot and resolve common hardware and network issues including video cards, desktop/laptop issues, cabling and physical layer networking issues, and printer troubleshooting and/or maintenance.
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Duties will include: Manage inventory of unclassified and classified IT equipment to include laptop/desktop computers, printers, switch boxes and other peripherals. Job Description Torch Technologies is seeking an IT Specialist to support the Joint Counter small Unmanned Aircraft Systems Office (JCO) Director, Deputy Director, and Secretariat Division Chief.
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High degree of familiarity with some or all the following hardware: Desktop / Laptop, Cloud Computing, Blackberry, iPad, iPhone, Android Phones, Printers, and Video Conferencing equipment.
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Experience in a related role requiring timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
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Complete basic hardware work as directed, such as cable management, desktop PC installation, monitors, KVM’s, and laptop imaging and issuance. The IT Hardware Technician will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems.
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Diagnose and resolve problems with desktop systems (Win 10), printers, digital senders, mobile devices and other standard office equipment. Provide Tier II/III service support to customers in person and over the phone with minimal to no direct oversight.
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Tier I & II end user IT support to NAVSEA personnel for classified and unclassified desktop, laptop, wireless, and mobile device services, Provide client site facility, seating and Navy Marine Corp Intranet (NMCI) account management support.
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Knowledge of Endpoints (laptop/desktop/server) related to cyber security incident response. + Coordinate and provide expert technical support to enterprise-wide cyber defense technicians to effectively use Enterprise Detection and Response solutions (FireEye HX, CrowdStrike, CarbonBlack) to respond, investigate, and remediate security incidents involving enterprise assets.
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Provides troubleshooting for Windows 10, Apple OS, O365, and Laptop/Desktop hardware issues. The Senior Desktop Support Analyst will be part of a team responsible for providing on-site support for workplace devices, software, and processes for end-users working globally.
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A minimum of 1 year of experience providing desktop/laptop hardware (including locally attached printers, storage devices and miscellaneous peripherals) and software installation/configuration support.
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Provide desktop, laptop, and tablet computer technical support to USCP users. Install desktop, laptop, and tablet computers, peripherals, and software products for networked and stand-alone environments.
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MacOS Desktop Support Specialist. The Mac Desktop Support Specialist is responsible for reporting onsite in Washington DC, handling technical support requests from end users as well as from our Service Desk.
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Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support.
$77,000 - $83,000 a yearFull-timeExpandApply NowActive JobUpdated Today
laptop desktop support jobs in Washington, DC
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