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Key Words: Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving, tickets, analytical, devices, servers, computers, application systems, shift work, it helpdesk, it, helpdesk, desktop support, desktop, it, information technology, it systems, information systems, dha, secret, cac, clearance, dod, ft belvoire, walter reed, ft drum, write Patterson afb, navy, af, army, marine corps, porstmouth naval base.
$50,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Tier 1 basic help desk resolution and service delivery. CACI is seeking a Help Desk Support to join Our Luke Team! You will serve as the subject matter expert, possessing in-depth knowledge of Help Desk Support.
$89,800 - $197,700 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Help Desk Manager (Tier II) is responsible for managing desk-side support operations at customer Washington DC locations. The Manager will lead a team supporting approximately 1700 work orders monthly and demonstrate competency in technical areas preferably as a Microsoft Certified Professional (MCP) to ensure that service desk resolution addresses customer IT software and hardware requirements with a foundational and appropriate technical skillset.
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2-3+ years of experience in IT Support, Help Desk, Network Administration, and/or Mobile Device Management. Experience using some or most of the following systems:BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
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IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. -Customer-Centric Approach: Embrace a customer-centric mindset, focused on delivering exceptional service.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Help Desk Technician. GLT provides expert knowledge and skills to deliver agile enterprise solutions and innovative technologies to our clients at the Federal Aviation Administration (FAA), Internal Revenue Service (IRS), Federal Emergency Management Agency (FEMA), National Aeronautics and Space Administration (NASA), and other federal and state agencies.
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The Customer Service Coordinator serves as the primary customer service staff for various student, member, and customer needs - responsible for staffing the main office, front desk, fitness floor, and the Pro Shop in Campus Recreation.
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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Implements the customer recognition/service program, communicating and ensuring the process. Ensures employees understand customer service expectations and parameters. Empowers employees to provide excellent customer service.
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Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
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The service delivery manager is responsible for implementing best practices and tools that leverage AI/ML in easy to use, plain language formats to enable and promote customer self-help and reduce the frequency and levels of human interaction with service desk and desk side agents.
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Currently, ManTech is seeking a motivated, career and customer-oriented Journeyman Multi-Media Production Specialist to join our team in the Washington, D.C. This position is fully remote.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Job Duties: Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours.
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customer service specialist help desk jobs in Washington, DC
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