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Partner closely with a Client Success Manager (CSM) to develop a Member Value Plan (MVP) and deliver the customer servicing strategy with each client, adapting appropriately to each client’s strategic objectives.
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Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS) or other ServiceNow certifications, Agile SAFe, Certified Scrum Master (CSM), ITIL v4 certifications, or PMP. Strong domain expertise in at least two ServiceNow platform applications: HR Service Management, Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), IT Business Management (ITBM), Project Portfolio Management (PPM), ServiceNow IT Service Management (ITSM), Financial Management (FM), and Performance Analytics.
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Architect, develop, and implement solutions within the ServiceNow platform, focusing on IT Service Management (ITSM), Service Portal, and Customer Service Management (CSM) This role demands a professional who brings a rich blend of expertise in ITSM architecture and development, Service Portal development, and Customer Service Management (CSM) development.
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Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, CSM, SPM>PPM, APW (now SPW), CMDB, ITOM/ITAM, ATF, DevSecOps, HRSD, Service Portal, Change Management, Incident Management, Custom Development, etc.
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Conduct confidential investigations at Pact and third parties related to CSM Stand activities, including, but not limited to, (1) arranging, conducting and recoding witness interviews, (2) reviewing evidence and documentation, (3) conducting analysis of financial systems, internal controls, and relevant regulatory and donor rules.
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CSM-STAND implements local, regional, and cross-regional approaches that foster independent civic forces, enhance civic engagement, and build vibrant, resilient, and more pluralistic democratic societies.
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The CSM will report to the DPD and work in alignment with the in-country Grants Engagement Managers GEM(s) to support local entities, including local grant and technical assistance recipients and collaborate with other LGHS stakeholders, including USAID.
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CACI is seeking a ServiceNow Developer to join our ServiceNow Development Team at Client site on the Luke Program in McLean, VA. You will support our Client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community (IC.
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We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team as a Customer Success Manager (CSM). Manager, B2B Customer Success - Capital One Software - (Remote.
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One or more of the following project management certifications, including but not limited to: PMI-PBA, PMI-RMP, PMI-SP, PgMP, PfMP, PMI-ACP, DASM, DASSM, CSM, CSPO, PSM, CSP, SSM, or PSPO. One or more of the following: cybersecurity certifications including but not limited to: Cisco Certified Network Associate-Security (CCNSecurity), Cisco Certified Network Professional-Security (CCNP-Security), Cybersecurity Specialty Certification (SCYBER); CompTIA: Cloud Plus (Cloud+), Security+ Continuing Education (CE), CompTIA Advanced Security Practitioner (CASP) Continuing Education (CE), Network+ Continuing Education (CE), Cybersecurity Analyst (CySA.
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Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP) or PMI's Agile Certified Professional (ACP) Supports Release Train Engineer, Product and Tech teams to manage & remove dependencies and optimize the flow.
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Draft internal communications about CSM-STAND project, and facilitating external communications. This position is a unique opportunity to work on IREX’s activities under the global program Civil Society and Media – Strengthened Together and Advancing in New Directions (CSM-STAND.
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Experience in creating reports using security and network appliances with primary administration tools such as Cisco CSM, Splunk etc. Leidos Health Mission Solutions is seeking a Network Operations Manager on a large network services opportunity supporting the National Institute of Health (NIH) in the Bethesda, MD area.
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Cisco Certified Network Professional (CCNP) in Routing and Switching or Cisco Certified Network Administrator (CCNA). Review of system vulnerabilities and development and implementation of remediation plans in adherence with NIH IT Security Polices.
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Candidate MUST be local to the DC Metro area for onsite work and be a US Citizen or US Person with the ability to obtain a Public Trust Clearance. Implementation and maintenance of monitoring, logging, and alerting for the network infrastructure and supporting systems using the NIH standard monitoring tools.
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csm job in Washington, DC
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