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Senior ServiceNow Consultant
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- This role demands a professional who brings a rich blend of expertise in ITSM architecture and development, Service Portal development, and Customer Service Management (CSM) development.
- Architect, develop, and implement solutions within the ServiceNow platform, focusing on IT Service Management (ITSM), Service Portal, and Customer Service Management (CSM)
- Demonstrate high proficiency in areas like Governance Risk & Compliance (GRC), Orchestration & Integration, and other ServiceNow modules
- Design and build comprehensive order guides and workflows, especially for processes like onboarding and offboarding, integrating Oracle HCM and other ATS/HRMS tools with ServiceNow
- Create and manage workflows for various business units, including Accounts Payable, Accounts Receivable, Internal Audit, Operations, Sales, Marketing, and all core IT functions (PMO, Service Desk, Engineering, Compliance, Security, etc.)
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