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Medical Assistant (On-call)
Spokane, WAApril 2nd, 2026
Medical AssistantIf you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for an on-call Medical Assistant with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.Our Mission: We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.At Pioneer, our employees are important. That's why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.CompensationNew hires for this position typically start between $19.86 and $24.82 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.BenefitsRetirement plan: Pioneer contributes 3.5% of an employee's annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.Employee recognition programs: gift cards, additional time off, weekend getaways and more.Public transportation discount.Employee assistance program (EAP).Join Pioneer and be part of a team that values and invests in you.As a Medical Assistant you are responsible for providing quality health care services to all residents including assessing somatic conditions, delivering medications according to procedure and creating a favorable group climate for the effective treatment of each resident in treatment. This position supports the Behavioral Health Division of Pioneer Human Services by performing administrative and supervisory tasks to support the provision of quality and cost effective medical services to behavioral health clients.Primary/Essential duties and responsibilities are but not limited to:Interprets and explains program policy to each client as needed.Integrates knowledge by thinking through and planning the most professional, therapeutic reaction or intervention in any given client care situation.Aids in the client's educational process-academic and social, including conducting health education classes and teaching individual clients health related issues as, self-administration of medications, administering IM injections, performing phlebotomy procedures, prevention of infectious diseases, nutrition, nicotine.Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery and program policies including the following:Assesses and reports client concerns regarding physical and psychological needsAdministers medications to clients within scope of practice in accordance with RCW 18.360.050.Assisting with setting up Clinic and Tele-health clinic of clients.Attends and participates in department staff meetings as directed.Meets with other program staff, consultants, volunteers, and attends other meetings as directed.Licensed staff available for on-call nursing consults and injections.Provides written documentation of observations as input to the resident's Individual Service Plan and review process.Provides pertinent verbal and written shift reports, and communication with interdisciplinary team members.Documents observations of behaviors, physical signs and symptoms and psychological needs, medication delivery, ongoing health assessment needs and treatment progress and pertinent health and safety issues according to program policy.Participates in other areas of treatment plan implementation as directed.Stocks supplies, maintains, inventories and assist with ordering of supplies.Follows physician orders in accordance with program policy.Receives and transcribes written physician's orders.Administers medications to clients within scope of practice in accordance with RCW 18.360.050.Assists Physicians with clinical duties.Performs and monitors resident vital signs.Performs resident Urine drug screens.Performs intramuscularly, subcutaneous injections within scope of practice.Performs TB testing.Performs Aseptic wound care.Performs blood draws.Performs Ear Lavage.Assists with Nursing Treatment/care Planning.Requests Nursing consults.Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures.Maintains storage of medications, places orders and returns residents medication according to pharmacy services policies.Promotes and models teamwork and collaboration with co-workers.What you'll bring:GED or High School Diploma.Washington State Medical Assistant Certification.Preferably you'll bring:Behavioral Health or rehabilitation experience desired.6 months working in a residential setting as a medical assistant.Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.Pioneer Human Services is a Drug-Free Company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.
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