Patient Scheduler

*Description* * Serve as the primary point of contact for patients or external facilities to schedule patient appointments and ensure that they are properly logged in the system, on the phone or through electronic correspondence. * Collect, verify, and communicate benefit details of patient insurance policy information during scheduling. * Educate patients on the insurance verification process and estimates of patient responsibility prior to their visit. * Confirm patient appointments and provide necessary information to patients, including appointment time, location, and any special instructions. * Create and maintain patient records including demographic information, necessary paperwork or questionnaires. * Contact referring provider offices to obtain any necessary information or records in preparation of visits. * Coordinate with healthcare providers and other medical staff to ensure that patient appointments are scheduled efficiently and effectively. * Respond to patient inquiries and concerns in a timely and professional manner via phone and written correspondences, or direct caller to appropriate personnel. * Collaborate with other medical staff and third party systems to ensure that patient care is coordinated and effective. * Delivers quality work and is dependable, responsible, and honest. * Assist insurance verification associates, when needed. * Other duties as assigned. *Skills* Medical billing, medical terminology, Customer service, medical coding, cpt, icd-10, hcpcs *Top Skills Details* Medical billing,medical terminology,Customer service *Additional Skills & Qualifications* * High school diploma or GED equivalent, required. * 2+ years of experience in customer service, appointment scheduling, or healthcare settings. * 1+ years of experience with EHR systems (athenaOne), preferred. * 1+ years of experience working in a remote setting, preferably with high volume inbound and outbound telephonic services. * Excellent communication skills, both verbal and written. * Problem-solving skills for scheduling conflicts, missing documentation and other issues. * Proficient in Google Suite, Microsoft Office and other computer software programs. * Ability to multitask and work in a fast-paced environment. * Strong attention to detail and ability to maintain accurate records. * Ability to work independently and as part of a team. * Strong customer service skills and ability to interact with patients or peers in a professional and compassionate manner. * Ability to maintain confidentiality of patient information and adhere to all HIPAA regulations. * Strong attention to detail and a high level of accuracy in work. * Dependable, punctual, and able to manage time effectively. * Adaptable and open to change in a dynamic healthcare environment. * Strong problem-solving skills and the ability to think critically when addressing insurance or authorization issues. * Team-oriented mindset with the ability to collaborate across departments. * Empathetic and patient-focused, with a commitment to providing high-quality service. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Portland, OR. *Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:* Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Apr 4, 2026. h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.