Business Analyst

Job Description: work as a part of the team to enhance the client's existing systems into a single solution by integrating a centralized database system eliminate duplicate and redundant data systems which would improve the tracking, regulation of licensing, compliance, and laboratory activities streamline services for consumers, support more robust reporting, such as real-time tracking of applicant, licensee and compliance performance measures assess and document existing business processes by leveraging experience with BPI methodologies conduct data and process analysis to identify inefficiencies, bottlenecks, and areas for improvement develop, recommend, and implement process improvement strategies to optimize performance including Business Process and Workflow diagrams identify data-driven insights to measure the effectiveness of process changes and drive sustainable improvements provide guidance and training to employees on process changes lead and support continuous improvement initiatives to drive operational efficiency across client organization Requirements: within the last ten (10) years, must have at least five (5) years of experience applying analytical processes on IT projects within the last ten (10) years, at least three (3) years of applying analytical processes on IT projects experience must have been in business systems analysis and design must possess a Bachelor's Degree within the last ten (10) years, must have five (5) years of experience supporting organizational change tied to IT system implementations must possess a current Prosci Organizational Change Management Certification within the last ten (10) years, must have a minimum one (1) year of experience with Accela Civic Platform or Accela licensing and enforcement modules within the last ten (10) years, background in business process mapping, future-state design, and stakeholder engagement within the last ten (10) years, experience working with licensing, enforcement, compliance, or regulatory staff within the last ten (10) years, ability to translate technical changes into operational impacts for end users. Benefits: salary and benefits of the bigger companies flexible workplace great work-life balance