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Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
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15 - $16 Hourly Pay Upskill Pay Increase Available Referral Bonus Available Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
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THIS IS A FULL TIME ON-SITE POSITION Sykes and Sitel are now Foundever At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support, and warranty options.
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At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support, and warranty options. All our calls are inbound calls only - no cold calling.
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Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.
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About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. We know every action taken, no matter how small, has a significant impact. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer.
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A fantastic opportunity: The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
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You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
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