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As an IT Service Desk Manager (MSP), your role will be to coordinate team schedules, ensure timely service delivery, monitor team efficiency, and manage client relationships. Due to continued growth, we are looking to bring on an IT Service Desk Manager (MSP.
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5 years of experience as a Solution Architect, with a demonstrated track record of designing and implementing complex IT operations centers, including SOC, NOC, IT Service Desk, and advanced IT enterprise monitoring.
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It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. Be the first line of defense for IT issues and basic troubleshooting.
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The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via IT Service Management (ITSM) system. Dexian has been engaged to find and IT Technician for immediate assignment with a city municipality in the Denver region.
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The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues. Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional.
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Maintains and updates asset inventory information for personal computer equipment and software licensing using IT CMDB. Document all work products and progress in the IT Service Management System.
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Frequent monitoring of "live" Peer Support Specialist calls from the Supervisor desk. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.
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Proficiency in IT service desk tools; Cloud (Azure preferred), Windows, Exchange, ITIL (ServiceNow preferred), Remote connection eg Azure Virtual Desktop (AVD) ConnectWise. Knowledge, Skills, and Abilities:Proven experience in IT service desk or technical support roles, with progressive responsibilities.
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Summary:The IT Service Operations Manager is a key leader responsible for ensuring the efficient functioning of IT services by supervising and guiding a team of service desk professionals.
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The Warehouse Part Time Overnight, instore, helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments.
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As a member of the IT Service Desk team, You'll act as an ambassador of IT and representative of the customer service and technical excellence we provide through the alignment with DPL's core values.
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We’re hiring a hotel front desk, front office or guest service supervisor to lead our fantastic team. As our hotel front desk, front office or guest service agent supervisor you will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services.
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Manages and responds to complex IT technical support requests from end-users and leads the other Service Center Technicians in providing support. Experience supporting National Park Service IT services and systems.
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Serves as department facilities representative (i.e., badging, office space set-up, IT, scrubs). Performs general clerical duties such as organizing, filing, shredding, and photocopying documents; maintains office files, student files, and other appropriate records; orders office and medical supplies, and faculty desk copies.
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Atlassian Suite (JIRA, Service Desk & Confluence) Communicate relevant contract details to key stakeholders (e.g. Law, Finance, Engineering, IT, Sales, Marketing, etc.) Build relationships and partner closely with key business stakeholders (e.g. Law, Finance, Engineering, IT, Sales, Marketing, etc.
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it desk jobs in Denver, CO
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