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Our Client Success team provides dedicated support and consultation throughout the customer journey, from initial onboarding to long-term adoption. Responsibilities include providing high-touch support for onboarding, training, and implementation, playing a crucial role in driving Customer Success activities for increased renewals and upsells, thus maintaining long-term profitability.
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Join the Atomic Stays team as our Client Onboarding and Communications Specialist. In this role, you’ll streamline our homeowners' journeys from ordinary to extraordinary, setting them up for success from the moment they join us and beyond.
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Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success.
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As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
$17.5 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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They lead through operational excellence and delivering top-tier customer service, they prioritize listening, removing success barriers, and best practice implementation in collaboration with store operations.
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Additionally, you will assist them in navigating the onboarding process, showcasing your expertise in customer success. Manage a high volume and velocity of emails and calls, both inbound and outbound, with Channel Partners and their Clients' Customers at various stages of the customer journey including discovery, qualification, sales, decision/commitment, and onboarding.
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In this full time, paid program, you will go through Evoqua’s onboarding program including a coach and a leadership mentor, complete a full sales training curriculum with real customer interaction, product and technology training, along with Evoqua’s sales and system process training.
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How You Will Make a Difference: Build a high performance team while supporting the build of an entirely new department (Customer Growth) Manage the accuracy of the forecast and identify lead indicators of success Drive sales process excellence across highly complex large deals Build and maintain highly collaborative workstreams with customer success, partnerships, product, and onboarding teams.
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You will support Enterprise-level customers from onboarding them onto the Workvivo platform to customer success management. Experience conducting success plans for your customers and ensure adoption, expansion and loyalty.
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Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's Maintain a training calendar and ensure associate onboarding and new hire training is complete Ensure continuous training and development with team members through training curriculums that results in consistency across all stores Lead by example and coach team members on performance.
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Transition new customers to the Customer Success team for onboarding. Provide customer feedback and market intelligence to marketing and product management. Gather and refresh industry, market, and customer intelligence through their direct interactions to Somos leadership, marketing, and product management.
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With various SambaSafety team members in Sales, Customer Success, Compliance and Customer Care. Working knowledge of SalesForce, JIRA, or other customer service ticket software.
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Skills we are looking for in our Entry-Level Customer Service Representative: A friendly and good-natured professional who prioritizes positive relationships Quick and efficient with the ability to manage multiple tasks simultaneously Top tier communication skills with an outgoing and friendly personality 1-5 years in a customer service role, with success and ease in negotiating and upselling Thrives in a challenge and stays calm under pressure.
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FEATURED BLOG POSTS
6 Store Management Resume Tips (with Example)
A retail store manager's job responsibilities aren't easy. Regardless of the parent company's size, it is the store manager's duty to ensure ALL store-related operations run smoothly. Because being an effective leader in retail management can be tough, it is automatically assumed that getting a job is even tougher. But even though the job responsibilities can be tasking, landing a retail store manager position is a little easier... but only if you have the right tools. Most companies do not expect prospective store managers to have a sophisticated educational background. Instead, they select people with convincing skill-set and experience. So, how do you convince recruiters that you're the best candidate for the job? Start by writing a compelling retail store management resume!
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