Director of Banquets

Job Description DescriptionThe Banquet Manager is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions.Key ResponsibilitiesEmployees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact.Respond to guests needs in a timely manner. Communicate problems/issues to the Banquet Manager, Banquet Supervisor, or the Food & Beverage Manager.Assist F&B Manager with the creation of the Banquet Work ScheduleAssist in service of functions as required.Requisition liquor for all banquet bars and maintain proper control over banquet beverage service.Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.Be familiar with banquet menus and prices.Supervise banquet staff as directed by F&B Manager.Hold pre-function meetings, and check staffing and menus, prior to events.Assign side-work duties and stations to all servers.Supervise service of station or banquet room.Prepare banquet checks and obtain signatures from guest contacts.Monitor ongoing functions throughout assigned shift.Supervise the breakdown and cleanup of all functions assigned.Verify server's paperwork when event is complete.Prepare accurate captains' reports.F&B Manager with training of banquet staff.Ensure overall guest satisfaction.Skills Knowledge and ExpertisePrevious supervisory responsibility preferred.Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.The Perks!Medical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life InsuranceUp to 24 Paid Time Off Day a year401k Retirement Plan from date of hireHotel Employee Discount at F&B OutletsWellness Incentives through ClassPassHotel Employee Rate DiscountReferral BonusDaily pay through Clair& More!!!