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As Technical Support Scientist, you will be at the center of innovation that builds and maintains an optimal Customer Experience for 10x Genomics products. The Global Support Team develops and continuously improves technical content and commercial processes to ensure that 10x Customers are successful beyond their expectations.
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Technical support engineers must understand and demonstrate knowledge of varied technologies and across multiple disciplines - ion optics, mass spectrometry, x-ray photoelectron spectroscopy, secondary ion mass spectrometry, ion optics, high voltage and low voltage electronics, mechanical systems, high vacuum systems, power systems, and various software operating systems and applications.
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Provide technical guidance to coach and mentor domestic/offshore team members on Salesforce.com platform configuration, development, Boomi integration development, system design, performance tuning and troubleshooting.
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Complete pre-sales and post-sales technical activities, including assessments of how company products meet customer needs, the preparation of product specifications for development and installation of customized applications/solutions, and technical support for sales presentations and product demonstrations.
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Follow support processes including Incident Management, Problem Management, Change Management, Knowledge Management and Performance Management. Develops technical standards such as coding standard, best practice guidelines, solution diagrams, and documentation standards for Salesforce CRM system and Boomi Integration solutions.
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1+ years of experience in a Life Science sequencing laboratory, NGS Sales role, Technical Support role, or related field with customer-facing experience. We recently expanded our capabilities beyond RUO to support clinical trial sequencing, in addition to incorporating novel technologies such as Spatial Transcriptomics, Epigenetics, Proteomics and Histopathology.
$80,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Client Incorporated is looking for the Manhattan WMS (Warehouse Management System) Functional Analyst responsible for the overall stability, configuration, and support of the distribution technologies within Supply Chain applications.
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You will be responsible for managing the implementation of the DBA, which includes establishing work procedures, determining applicability, providing training, and providing oversight and advising other technical personnel who accomplish or support Davis-Bacon work activities.
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Experience working with customers, technical support personnel, and many levels of management both within and outside the Laboratory to address issues and manage customer concerns and requests over the phone and/or in person.
$39.98 - $59.49 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Senior Scientist brings technical depth and breadth, curiosity, and creativity to be an important contributor in developing novel CRISPR-based molecular diagnostic applications. Experience with rapid and high-throughput assay development and screening to support protein and RNA engineering.
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Foundation, the Company contributed more than $200 million in food and financial support, including more than $40 million through our Nourishing Neighbors Program to ensure those living in our communities and those impacted by disasters have enough to eat.
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Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.
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This position will represent the division as an expert in cardiac device monitoring in customer-facing interactions, education initiatives, and technical support. The Technical Field Educator is responsible for developing and implementing product training and sales training strategies associated with the ICM portfolio including continuous content development, new hire training, new product launches and national ongoing education.
$83,000 - $166,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Support production with line setup and production run support including troubleshooting any technical issues that arise with the SMT machines or process, Support any technical issues related to SMT machines that are hardware or machine related.
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This role is for a senior individual with strong communication skills and a good understanding of semiconductor industry trends combined with technical expertise in some of the following areas: emulation and FPGA prototyping, virtual solutions, and industry-standard interface protocols.
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technical support jobs Title: associate Company: Ntt Data in Sunol, CA
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