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It is essential that candidates be customer-focused: our clients nationwide depend on our personable, patient, and courteous software support online and over the phone. Participate in team meetings to advance customer support, software development, and marketing efforts.
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The Customer Support Automation team aims to create better-than-human Customer Support Experiences. Develop and drive the vision for new Customer Support Experiences.
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Trusted by industry leaders, Kandji's rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more. Provide a high level of IT support driven by rapid response and one-touch resolutions.
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Our team creates and supports several existing ML products such as a customer support generative AI chatbot, semantic search, error identification, customer support dashboards, etc.
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The successful candidate will also demonstrate excellent technical excellence, customer interaction and white glove service skills in all communications, whether client-facing or internally with Help Desk Engineering & Support peers.
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Technical Support Specialist. On-site and Remote contact for technical operations and support of all production and development environments. to provide on-site technical support for the San Francisco based offices of Take-Two Interactive.
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As a Product Support Specialist at CoinTracker you'll delight our customers with world-class customer support and help make cryptocurrency accessible to everyone. You will: Answer technical customer inquiries via email.
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3+ years of experience in a technical support or customer service environment supporting Mac OS. 3+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Fleetsmith/Jamf), Zoom, Palo Alto Networks, Global Protect, Meraki.
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As a member of our Product Support Operations and Strategy team, the Automations & AI specialist will help us leverage the power of AI to continue driving excellent customer support at scale, own and optimize our Support AI chatbot performance, and identity and implement automation opportunities in our processes (Zendesk and other Support systems.
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Partner directly with a Cash App customer support team, working closely with operations, engineers, and machine learning. Previous exposure to or interest in customer support problems would be great to have.
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Sales Support Specialist Business Planning & Support - (RM) Consumer page is loaded. Sales Support Specialist Business Planning & Support - (RM) Consumer. There will be a high-degree of collaboration and feedback provided to help ensure there is alignment and a clear understanding of priorities, timelines, and other related dependencies and needs across the teams they support.
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Provide technical support either by phone, remote access, or site visits as needed. Computer Support Specialist. As a Computer Specialist, you would play a crucial role as tier 2 tech support for all technology-related needs at the site.
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Working with our Sales Leadership, Internal Support, and our Training and Development Teams, the Client Advisor will be enabled to position Stratascale's Innovative Solutions and World Class Support to their Target Customer List.
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Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
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Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams.
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customer support jobs Title: technical support engineer Company: Kelly Services in San Francisco, CA
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