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What you will need: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues.
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As a Technical Support Engineer at Tecton, you're instrumental in ensuring clients' seamless use of the company's machine learning operations (MLOps) platform. Past experience working in a customer-facing role (IT Support, HelpDesk, Retail, and similar.
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OVERVIEW : As an IT Help Desk Support Specialist, your primary responsibility will be to be the first point of contact for our employees seeking technical assistance and support, providing timely and effective solutions to end-user issues and requests, ranging from hardware and software problems to basic network connectivity and account access.
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Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
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Customer Support Manager (Technical) Reporting to the Head of Customer Success, this role will be responsible for expeditiously resolving customer support tickets with great resolution quality and customer communication to promote retention and customer loyalty with Smarking.
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As a technical support engineer at Sigma Computing, you will be part of a talented team of engineers, with a shared mission to make data easily accessible for everyone. This team was recognized by TrustRadius as Best Customer Support 2021.
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Respond to customer day-to-day support requests. Availability to work a flexible schedule to support customer, including some weekends, nights, and on-call hours. Conduct testing at customer sites and at Chef office to support customer operations.
$30 - $50 an hourFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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You will work alongside your Technical Support Specialist and Support Engineer teammates as well as with our engineering, product, sales, and user support teams to ensure we are providing world-class technical support.
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As a Laser Technical Support Engineer at Cutera's headquarters in San Francisco, you will play a crucial role in ensuring the seamless operation of our medical and aesthetic laser systems while also providing training to our global field service operations.
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Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform.
$70,000 - $95,000 a yearFull-timeExpandApply NowActive JobUpdated 4 months ago - UpvoteDownvoteShare Job
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As a Senior Technical Support Engineer, you will focus on in-depth problem analysis of the company's products and its integration into customer environments using troubleshooting skills and technical knowledge to isolate, analyze and resolve technical issues, while prioritizing and performing tasks with effective use of team resources and managing the quality of your own work.
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The team is small but growing, and as an early member you will have a large impact in forming the foundation of the Technical Support Engineering team and role. Our Technical Support Engineering team is critical to meeting this expectation.
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The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. Job Title: Advanced Technical Support Specialist.
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Demonstrated high-touch customer support experience in SAAS or technical services, including email, phone, and live chat. We’re looking for a Technical Support Associate to help us empower our customers to excel in their endeavors and to continuously enhance Webflow to its fullest potential.
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This position reports to the Technical Support Manager. 1-2 years prior experience in a technical support role. You should be able to problem solve on your feet, be able to gather technical information from nontechnical people, communicate resolution to non-technical people in a timely manner, and have excellent follow-through and follow-up skills.
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support job Title: technical support in San Francisco, CA
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