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Technical Support Engineer II
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Full-time
- If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- What you will need: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues.
- Zendesk) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Experience with Postman Experience with Scripting Experience with Data Base work and solutions Hands on worker Added bonus if you have: Recent work experience in Incident Management BS degree in Information Technology, Computer Science or relevant field What we offer you: A career at FIS is more than just a job.
- At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation.
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