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Respond to all communications from the Service Desk Manager, Director of Customer Care, and Director of Project Management. Escalate issues to Engineer III for further resolution in rare cases where a problem's scope is greater than the understanding or when unable to solve or document the solution path within one hour of attempt to resolve.
$95,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The IT Service Desk Administrator II will be primarily responsible for providing world class IT user support to meet our technical business needs. Minimum 2 Years of IT Service Desk experience working in an agile, fast paced and highly technical environment.
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The manager is also responsible for ServiceNow: troubleshooting problems reported by users, analyze issues, read manuals/periodicals/technical reports in the industry to advance our administration knowledge, act as the primary liaison with vendor, schedule upgrades, perform routine audits of the system, and maintain training documentation.
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Palo Alto remote access management for both networks and users with Prisma and GlobalProtect. Hands-on management and configuration of physical and cloud firewalls (Palo Alto, Fortinet.
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Provide resolution of quality assurance issues/documentation in compliance with LCGM policies, cGMP, and Institutional Review Board (IRB) protocols. Equipped with state-of-the-art instruments and talented chemists, its mission is to manufacture precision medicine to help patients fight cancer.
$34.62 - $41.83 an hourFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Be knowledgeable in our standard end-user applications and tools (currently G-suite, MSOffice, Zoom, Slack, Wix, W/O Code, WordPress, MailChimp, Canva) to trouble-shoot for the team and also to share tips on how to use these tools most effectively.
$100,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Support end users and Commercial team on a day-to-day basis answering questions as necessary, responding to help-desk tickets related to scan acquisition, scan uploading, and all aspects of the workflow including technical support related to the quantitative CT reports.
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We seek an energetic Clinical Manufacturing Quality Assurance Analyst, who shares this vision, to support the development, implementation and maintenance of our quality assurance program.
$34.62 - $41.83 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Working as part of the Art Center’s Visitor Services team, the Visitor Services Coordinator provides customer service and administrative support at the front desk and supports the various community programs at the Art Center.
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The incumbent for this position will collaborate with business partners, Systems Analysts, Developers, UI Designers, QA, and the Deployment and Operations Team to successfully deploy systems in support of business needs.
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Identify, classify, and report deviations from the process and/or protocols to provide recommendations and process improvements to Product Development/ Manufacturing (PD/MFG) and Quality Control, to ensure compliance with all applicable regulations, and to assist in the resolution of issues.
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Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP.
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Provide expert-level support to end-users, addressing inquiries, troubleshooting issues, and delivering solutions in a timely manner. San Mateo County Health is seeking a well-qualified individual for the position of Electronic Health Record Analyst II-Resolute Hospital Billing-Limited Term. This position will support Epic Resolute Hospital Billing which will require current Epic certification in Resolute Hospital Billing.
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Receive, research and respond to complaints and inquiries that may include matters of a sensitive nature. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
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10+ years of experience dealing with investors and a strong track record of creating positive relations with the investor community and Equity Research Analysts. It aims to provide advanced middleware and tools for Web2 businesses connecting to Web3 token incentives with real-world activity confirmed by user-owned smart devices, unlocking new business opportunities through its Proof-of-Anything technology, which can be used with several data sets, such as in location, activity, and humanity.
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