- UpvoteDownvoteShare Job
- Suggest Revision
As a member of our Product Support Operations and Strategy team, the Automations & AI specialist will help us leverage the power of AI to continue driving excellent customer support at scale, own and optimize our Support AI chatbot performance, and identity and implement automation opportunities in our processes (Zendesk and other Support systems.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Sidekick is an open source ETL framework for syncing data between SaaS tools (Salesforce, Zendesk, Notion, etc) to vector stores, a necessary step in building GPT powered applications. Ayan worked as an iOS engineer on Robinhood's trust & safety team prior to Sidekick.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Were led by an experienced team that has experience growing and scaling companies like Checkr and Zendesk. React, Rails, PostgreSQL, Airflow, Dataflow, Elasticsearch, Kubernetes, Google Cloud Platform.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Jason worked as a PM on Robinhood's trust & safety team prior to Sidekick. His hobbies used to include kickboxing and scuba before becoming a founder, now he just tries to touch grass every once in awhile.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Experience with ticketing systems and helpdesk/support software (e.g., Zendesk, Freshdesk, ServiceNow, Jira Service Management). The IT Service Desk Manager will be responsible for overseeing the day-to-day operations of our helpdesk/support team, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction while meeting our support SLAs. This role will primarily involve hands-on technical support duties, with approximately 20% of the time dedicated to coaching and mentoring the helpdesk/support team.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
You utilize Salesforce, Zendesk and Five9 and execute processes to support the contact center in the timely and knowledgeable engagement of consumers and operators with phone, web, email, and chat inquiries.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
The ability to thrive in fast-paced, ambiguous environments and familiarity with Gainsight, Salesforce, and/or Zendesk (a plus) Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
What’s best, you’ll be joining a company of smart, driven, and low-ego teammates from places like Salesforce, Google, Dropbox, Palantir, DocuSign, Zendesk, and Harvard Law. What’s best, you’ll be joining a company of smart, driven, and low-ego teammates from places like Salesforce, Google, Dropbox, Palantir, DocuSign, Zendesk, and Harvard Law.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Utilizing Help Desk ticketing and support tools (Zendesk) to provide Tier 1 support and technical assistance to College Track staff via phone, email and computer chat as it relates to computer systems, hardware, or software.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, Github, Zendesk, etc) Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, Github, Zendesk, etc.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack) Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Developers use Superblocks to drag and drop UI components onto a canvas and connect it to a datasource (postgres, snowflake, zendesk, etc.) BONUS: Experienced in working with systems like Redis, Kafka, Elasticsearch, Logstash and Airflow.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Amongst Productboard's customers are digital native companies like Zendesk, Slack, and Autodesk, as well as companies undergoing a digital transformation like Disney, Quicken Loans, Cartier, McLaren, and Swarovski.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
IT literate; accustomed to working with Google Docs / MS Office, SQL, MicroStrategy, Zoom, CRM (Salesforce / MS Dynamics / Zendesk etc. IT literate; accustomed to working with Google Docs/MS Office, SQL, MicroStrategy, CRM (Salesforce/MS Dynamics/Zendesk etc.
ExpandApply NowActive JobUpdated Today
zendesk job in Oakland, CA
FEATURED BLOG POSTS
How Many Hours is Part-Time vs. Full-Time Work?
Growing up you watched your parents shuffle to and from the office, held hostage to their 9 to 5. If jammed-packed schedules and deadlines sound frightening, you might consider pivoting your search to part-time jobs. In fact, even employers have shifted their preference, selecting more people open to the idea of flexible working hours.
Program Manager Resume Templates, Samples, and Tips
A program manager is a professional who coordinates initiatives across a company or department. Because these roles are cross-functional, they tend to oversee and collaborate with numerous stakeholders and employees with different backgrounds. With so much variety in program management positions, along with the diverse group of people program managers are constantly working with, crafting a program manager resume can require careful planning and consideration.
Paralegal Resume Templates, Examples, and Tips
A paralegal job is a great stepping stone to a legal career. As an expert in legal research, paralegals must be organized, strong writers, and a team player with others who require the assistance of the paralegal’s work. Sometimes known as legal assistants, paralegals are a critical part of a legal team’s work. Paralegals work across law firms, corporations, nonprofits, and government agencies.
6 Store Management Resume Tips (with Example)
A retail store manager's job responsibilities aren't easy. Regardless of the parent company's size, it is the store manager's duty to ensure ALL store-related operations run smoothly. Because being an effective leader in retail management can be tough, it is automatically assumed that getting a job is even tougher. But even though the job responsibilities can be tasking, landing a retail store manager position is a little easier... but only if you have the right tools. Most companies do not expect prospective store managers to have a sophisticated educational background. Instead, they select people with convincing skill-set and experience. So, how do you convince recruiters that you're the best candidate for the job? Start by writing a compelling retail store management resume!
How to Write a Property Manager Resume
Property management experts have a variety of responsibilities, such as ensuring the safety and durability of commercial and residential buildings. During recruitment for such a position, recruiters assess your skills first-hand. This begins with how well you organize and tailor your property management resume. In other words, they can't afford to bring you onboard if your resume does not impress them.
Finally! Answers to 9 Job Search Questions You've Been Wondering About
There’s no college course on how to job search effectively. If schools offered “Job Searching: 101,” we wouldn’t have to write this article. Unfortunately, there’s nothing straightforward about a job hunt, and researching the best job searching methods is basically limited to sourcing peer advice and internet articles. Don’t worry; we’ve got your back. Here are definitive answers to the most common questions you’ve been dying to ask.
How to Successfully Make a Career Change in the New Year
The beginning of a new year is often a time for reflection and introspection. Millions of people use this time to come up with new resolutions to help them live happier and healthier lives. Pursuing our career ambitions is among the top five, right up there with exercising more and eating better.