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Analytics are key to helping business partners operationalize feedback in the form of measurable initiatives that improve experience, reduce cost of healthcare, reduce OPEX, grow loyalty faster and improve BSC's Medicare Stars ratings and Blue Shield Association Member Touchpoint Measures results.
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Salesforce Data Cloud aims to help companies understand their customers and create value at every touchpoint in the customer lifecycle with harmonized data. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
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This role Senior Manager, Customer Experience Analytics would report to the Senior Director of Growth and Servicing Analytics and would be responsible for supporting analytics tied to internal and external surveys including but not limited to Net Promoter Score, Digital Satisfaction, Phone Satisfaction, Interactive Response Satisfaction, CMS, and Forrester.
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Create MagicWe strive to amaze and delight at every touchpoint. Position OverviewWe are looking for a Head of FP&A to lead and build Embroker’s growing Financial Planning & Analysis to help propel the business into its next phase of growth.
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Partner cross-channel with marketing teams to ensure a seamless, holistic and on-brand client experience across every lifecycle marketing touchpoint. We use first-of-its kind proprietary fermentation technology to biodesign new, high-performing ingredients.
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Sales enablement - You'll be a key touchpoint for the sales team, educating them on your portfolio and ensuring they have collateral to support their sales journey. Sales enablement - You'll be a key touchpoint for the sales team, educating them on your portfolio and ensuring they have collateral to support their sales journey.
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Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
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Every touchpoint is a request for time– our most valuable currency. Join us for virtual coffee chats, trivia night, and other (actually) fun virtual activities. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission.
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As the Implementation Manager for Employer Success, you will be the first touchpoint post sale and your primary goal will be to establish and nurture relationships with senior stakeholders, align on employers business objectives and set-up key workflows and processes based on the unique needs of the employer.
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We strive to provide an exceptional experience for our customers and our users from the first touchpoint, through our implementations, and once they are live. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
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The PSM will ensure that customers receive the right touchpoint at the right time to develop a lasting partnership. We are backed by top-tier VC firms ( Uncork , Craft & Village Global ) and strategic angels & leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, & Venmo.
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We genuinely care about people in everything we do, and we are dedicated to building the best possible products and experiences at every touchpoint for our customers. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work.
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Impel's fully integrated platform leverages the industry's most powerful Large Language Models (LLMs) and generative AI to enable vehicle retailers of all types and sizes to engage, educate, and influence consumers at every touchpoint in the customer lifecycle.
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You will develop and deploy Client algorithms along with optimizing existing machine learning systems to maximize their value and increase consumer satisfaction at every brand touchpoint. Experience with CNN training and deep learning frameworks such as PyTorch, Tensorflow, Keras or similar.
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As part of our Data Science team, you will report to the Sr. Manager of Finance Analytics and work cross-functionally to extract insights about the performance of our marketing and promotional efforts and help to design a delightful experience for users from the very first touchpoint.
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touchpoint job in Oakland, CA
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