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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Own all key Prisma Cloud financial metrics, including ARR, Bookings, Revenue, Margins, Renewal rate, Customer lifetime value, etc. Collaborate cross-functionally (e.g. Theater finance, India COE team, IT, Customer Success, Sales Ops, etc) to continually improve metrics alignment, consistency, data integrity, and automation.
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At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform.
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Minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles. We are looking for ambitious team players to join our cutting-edge customer success engineering team.
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We are looking for a dynamic and experienced SaaS Customer Success Manager (CSM) to support our large North America Customers. As a Senior Customer Success Manager supporting our Premium customers, you will be responsible for developing and nurturing relationships to ensure their success and satisfaction with our products.
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From managing intricate calendar schedules to spearheading complex travel arrangements, your superior organizational skills and intuitive grasp of the Co-founder's needs will be the driving force behind the company's success.
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As a Cloud Engineer, you will be a part of Aviatrix's Customer Support team. We have a top-tier, experienced leadership team, combined with a collaborative culture built on proven success, trust, execution, and respect.
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The Client Success Manager is responsible to ensure we are the provider of choice. The Client Success Manager is also integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and working in partnership with colleagues in the immediate team environment and in the larger community.
$70,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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The Director of Academic Success will promote the academic success of Stanford Law students in all cycles of the student experience, from matriculation, throughout law school, and as they prepare to enter the legal profession.
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This is a journey-level classification responsible for providing enrollment, evaluation, outreach, and student support services to promote student success and awareness of and participation in College and District programs, academic opportunities, and services.
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Demonstrated experience with Digital Customer Experience domains, including: Lead and Opportunity Management, Customer Success, CRM, CPQ, Analytics, Master Data Management and Customer Support.
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The Customer Success Manager (CSM) will contribute strategic guidance and advice to customers of various sizes along various points of their customer journey. Develop strong awareness of the customer journey and how a Customer Success Manager serves to strategically advise customers toward agreed upon goals.
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The Chef Instructor, Pastry contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Chef Instructor reports to the Resident Chef. Job Duties and ResponsibilitiesModels and directs employees to ensure customer service standards are met.
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The Part-Time Head Women's Basketball Coach will work directly with student-athletes, fellow faculty/coaches, and staff to promote all facets of student success and student development. De Anza College Athletics has an established history of being one of the best within the Coast Conference with the women's basketball program consistently contributing to the department's overall success.
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Job Details:Job Description: SMG's Global Customer Success (GCS) is a worldwide team which effectively partners with all Intel business units to provide a full range of customer support that spans the lifecycle for Intel's products, programs, and services.
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renewal customer success jobs in Mountain View, CA
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