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Remote Global AI & CX Solutions Engineer
Madison, WIMarch 27th, 2026
A leading technology company in Madison, Wisconsin is seeking a Global AI Specialist to join its expanding Contact Center Solution Engineering team. This role focuses on leveraging advanced AI solutions to enhance customer experience and operational efficiency. The ideal candidate will have over 4 years of experience in AI/ML and CX Solutions Engineering. Key responsibilities include designing AI-driven solutions, collaborating with cross-functional teams, and driving best practices for customer journey personalization. Competitive compensation and benefits offered.
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